Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nathan Pham

Lehi,UT

Summary

Works effectively on teams, as well as, independently in fast-paced environments. A consistently positive and friendly warehouse worker that is committed to achieving high goals. Furthermore, a detail-oriented and organized professional that is offering masterful experience in a warehouse. Seeking career advancement opportunities to grow with a new team and company.

Overview

3
3
years of professional experience

Work History

Office/Shipping and Receiving Clerk

Reach Logistics
09.2023 - Current
  • Spearheaded initiatives aimed at reducing lead times for outbound shipments using data-driven insights into carrier performance and transit times.
  • Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
  • Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
  • Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

Customer Service Representative/Shipping and Receiving Clerk

Drinking Water System
06.2021 - 08.2023
  • Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Certificate of Completion - Real Estate

Stringhams Real Estate School
Murray, United States
04.2024

High School Diploma -

North High School
Torrance, CA
06.2023

Skills

  • Integrity driven
  • Excellent problem solving abilities
  • Commitment to excellence
  • Inventory Management
  • Inspection and Quality Control
  • Attention to Detail
  • Proficient Microsoft word and excel
  • Able to multitask in high paced environments
  • Bilingual (Vietnamese and English)
  • Excellent communication skills
  • Picking, packing, and stocking
  • Data Entry
  • Basic Computer Knowledge
  • 5S Methodology
  • Safety Procedures
  • Teamwork and Cooperation
  • Warehouse Software

Languages

Vietnamese
Native or Bilingual

Timeline

Office/Shipping and Receiving Clerk

Reach Logistics
09.2023 - Current

Customer Service Representative/Shipping and Receiving Clerk

Drinking Water System
06.2021 - 08.2023

Certificate of Completion - Real Estate

Stringhams Real Estate School

High School Diploma -

North High School
Nathan Pham