Melanie Aristy

• Networked to increase client base and encourage existing clients to expand financial portfolios.
• Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
• Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.

• Provide exceptional customer service in a fast-paced dining environment, ensuring guest satisfaction as well as maintain customer satisfaction with timely table check-ins to assess food and beverage needs.
• Maintain thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Help customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Increased sales significantly by upselling higher-end products to customers.

• Greet and welcome guests, take orders, engage in wine conversations, & efficiently close checks.
• Work towards building relationships with guests & effectively suggest and sell wine with ability to 'up-sell' as well as introduce our reward system.
• Develop basic wine knowledge & winemaking practices to educate guests, responsibly pour wine orders, & provide professional catering service.

• Accepting deposits and withdrawals, processing cash, issuing official bank checks, money orders, transfers, loan payments, etc..
• Paying attention to detail, verifying bills & documents, offering appropriate financial products & services.
• Most importantly, responding to customers needs in an accurate and timely fashion.

I've accomplished being promoted to teller II, meeting my quarterly goals, and most importantly proving the best customer service I can.

• Cultivated warm relationships with guests, displayed enthusiasm and promoted excellent service..
• Explained menu items, suggested appropriate options for food allergy concerns, served food and beverages promptly with focused attention to customer needs.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Handled payments and processed transactions using POS systems.

• Scan customer purchases, collect payment, keep till in balance, issue refunds, & control how the line moved.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Helped customers complete purchases, locate items, assisted customers by answering questions and fulfilling requests.

• Resolved issues with cash registers, card scanners and printers.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Operated cash register for cash and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.