Melanie Barr
Ozone Park
Summary
Dynamic and reliable professional with extensive experience in customer service at Delta One Lounge. Proven ability to enhance customer satisfaction through strong multitasking and high-quality cocktail crafting. Skilled in cash handling and team leadership, consistently achieving operational excellence while training new staff to improve service standards.
Overview
5
5
years of professional experience
Work History
Bartender
Delta One Lounge
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Key Holder Supervisor
Midnight Boutique NYC
03.2021 - 11.2024
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Received and counted money.
- Trained and mentored new employees.
- Enhanced store sales by implementing effective visual merchandising strategies and product placement.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Trained newly hired sales team in upselling techniques.
Cashier
Stop and Shop Supermarket
06.2020 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
John Bowne High School
Flushing, NY06-2020
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Delta One Lounge
05.2024 - Current
Key Holder Supervisor
Midnight Boutique NYC
03.2021 - 11.2024
Cashier
Stop and Shop Supermarket
06.2020 - 12.2021
High School Diploma -
John Bowne High School
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