Dynamic team leader recognized for enhancing operational efficiency and compliance. Strengths include training and supervising teams, implementing process improvements, and promoting a safety-first culture in high-volume environments.
Overview
26
26
years of professional experience
1995
1995
years of post-secondary education
Work History
Package Handler
FedEx
Romulus
07.2022 - 10.2025
Operated various equipment to ensure efficient package handling and sorting.
Maintained safety compliance standards during package processing and transportation.
Collaborated with team members to optimize loading and unloading processes.
Executed package sorting tasks to facilitate timely deliveries.
Implemented load optimization strategies to maximize vehicle space.
Participated in safety drills and workshops to promote workplace safety culture.
Managed package retrieval and organization in high-volume environments.
Assistant Manager
Dollar Tree
Lincoln Park
05.2018 - 09.2022
Assisted in training new employees on store policies and customer service protocols.
Supported management in implementing process improvements to enhance operational efficiency.
Collaborated with team members to develop strategies for increased customer engagement.
Coordinated inventory management to maintain optimal stock levels and reduce shrinkage.
Enhanced merchandising displays to attract customer attention and drive sales.
Maintained cleanliness and organization of the sales floor to enhance customer experience.
Supervised daily operations including scheduling shifts, assigning duties.
Ensured compliance with safety regulations and company policies.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Team Leader
RGIS Inventory
Auburn Hills
12.2001 - 12.2017
Led team initiatives to enhance inventory accuracy and reduce discrepancies.
Implemented training programs to develop team skills and improve overall performance.
Monitored team progress through regular reporting and analysis of key performance indicators.
Coordinated resource allocation to ensure optimal team efficiency during inventory counts.
Trained new team members on inventory procedures to ensure compliance and accuracy.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
Lead Vault Teller
Bank One, JP Morgan Chase
Dearborn
06.1999 - 12.2001
Supervised vault operations to ensure compliance with security protocols and efficient cash handling processes.
Conducted regular training sessions for tellers on risk management procedures and operational best practices.
Implemented inventory management systems to track cash levels and optimize currency supply.
Executed daily cash reconciliations, ensuring accuracy and compliance with bank regulations.
Helped customers find specific products, answered questions, and offered product advice.
Developed key customer relationships to increase sales.
Advised customers on the latest product features and benefits.
Assisted customers in selecting appropriate products or services for their needs.