Melanie Benjumea
Miami,FL
Summary
Motivated individual seeking to contribute to hospitality venues within the industry. Successful at building relationships with patrons to increase loyalty and repeat business. Well versed in managing high-volume shifts while consistently performing with efficacy and enthusiasm.
Overview
6
6
years of professional experience
Work History
Bartender
Amal
Coconut Grove
06.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
Sandbar Sports Bar and Grill
Miami, FL
02.2023 - Current
- Developed good working relationships with fellow employees through effective communication.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Pool Server
W South Beach
Miami Beach, United States
03.2022 - 02.2023
- Worked as a committed team member to achieve the highest level of customer service
- Brought forth a welcoming and energetic spirit
- Utilized excellent multitasking skills.
Bartender
Plant Food + Wine
Midtown
04.2021 - 03.2022
- Mixing, garnishing, and serving alcoholic and non-alcoholic drinks according to company specifications
- Helped to increase customer return rates by providing excellent customer service at all times.
Bartender
Planta Queen
Coconut Grove
11.2020 - 04.2021
- Anticipate guests' needs and ensure that service exceeds expectations to ensure a memorable and pleasant dining experience
- Monitor food quality and presentation standards
- Be aware of any special requests, inclusive of guest allergies
Pool Server
Nautilus By Arlo
Miami Beach, United States
01.2019 - 03.2020
- Cooperate, assist, and communicate 100% effectively with other team member's to provide a prompt service to the guest
- Utilized strong interpersonal skills to create a welcoming atmosphere for all pool patrons, fostering lasting connections with guests.
Education
Doral Academy Prepatory
Doral, FL2017
Skills
- Upbeat and enthusiastic in any situation
- Reliable and Trustworthy
- Adaptable Venue Aesthetic
- Flexible Problem-Solving Skills
- Effective Task Management
- Service-oriented mindset
References
Noemí Quatraro (412)-296-2793 Amal
Melanie Vargas (786)-295-5803 Planta Queen
Jessica Schuyler (786)-925-7299 Plant Food & Wine
Timeline
Bartender
Amal
06.2024 - Current
Bartender
Sandbar Sports Bar and Grill
02.2023 - Current
Pool Server
W South Beach
03.2022 - 02.2023
Bartender
Plant Food + Wine
04.2021 - 03.2022
Bartender
Planta Queen
11.2020 - 04.2021
Pool Server
Nautilus By Arlo
01.2019 - 03.2020
Doral Academy Prepatory