Melanie D. Carter Rodriguez
Davenport,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Baker position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Brick Specialist
Lego Company
04.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
Education
Baking & Pastry Certification - Baking And Pastry
Florida Technical College
Kissimmee07.2024
Skills
- Dough handling
- Pastry preparation
- Cake Decorating
- Allergen awareness
- Glazing Techniques
- Fondant work
- Macaron making
- Sanitation Practices
- Dessert Preparation
Certification
- Certified ServSafe - 2023
- Certified ServSafe Allergen - 2023
- Baking & Pastry, FTC College - 2023-2024
Hobbies
- Baking for loved ones.
- Studying Culinary and Baking Cookbooks.
- Practicing Cooking and Baking techniques.
Additional Information
I decided to go to school for my love and passion for Baking. Before moving from Puerto Rico I would serve as an assistant for my mom in her Cake Business. I have attached a few pictures of the things I have Baked, Decorated, and Plated during my time in FTC.
Timeline
Brick Specialist
Lego Company
04.2022 - Current
Baking & Pastry Certification - Baking And Pastry
Florida Technical College