Melanie Cavazos
San Antonio
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
5
5
years of professional experience
Work History
Starts Coordinator
J&S Plumbing Services, LLC
10.2022 - Current
- Managed construction work schedule to optimize efficiency and productivity.
- Oversaw starts coordination and permit processing, optimizing project timelines and city compliance
- Coordinated with builders to address concerns, provide solutions, and maintain communication between office, supervisors and field staff
Volunteer
UTSA Hunger Fighters
01.2024 - 05.2024
- Managed social media outreach to promote volunteer opportunities and increase engagement.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Intern
Positive Impact Internship With Campus B
08.2022 - 12.2022
- Assisted in the planning and execution of successful campaign.
- Enhanced social media engagement through regular posting and audience interaction.
- Analyzed campaign performance data to identify areas for improvement and optimize future efforts.
Virtual Assistant
Saint Plumbing Services, LLC
08.2021 - 10.2022
- Skilled in managing schedules, overseeing communications, performing data entry, coordinating projects, and providing exceptional customer service, all while ensuring efficient daily operations.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Demonstrates strong time management, problem-solving, and multitasking abilities in a remote work environment.
Customer Service Employee
Pack & Mail Plus
01.2021 - 08.2021
- Certified Notary Public
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Served as an escalation point for complex or challenging situations, providing expert guidance and support to colleagues as needed.
- Experienced Bookkeeper with a strong background in maintaining accurate financial records.
Recruiter
Moore Advanced Inc.
06.2020 - 01.2021
- Researched and created content into videos and images for social media
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
Education
Bachelor's - Business Administration in International Business
University of the Incarnate Word
San Antonio, TX12.2022
Master's - Business Administration with a concentration in Marketing
The University of Texas at San Antonio
San Antonio, TX05.2025
Skills
- Microsoft Office 365
- G Suites
- QuickBooks
- Content Creation
- Customer Service
- Bookkeeping activities
- Bilingual: English & Spanish
Languages
Spanish
Native or Bilingual
Timeline
Volunteer
UTSA Hunger Fighters
01.2024 - 05.2024
Starts Coordinator
J&S Plumbing Services, LLC
10.2022 - Current
Intern
Positive Impact Internship With Campus B
08.2022 - 12.2022
Virtual Assistant
Saint Plumbing Services, LLC
08.2021 - 10.2022
Customer Service Employee
Pack & Mail Plus
01.2021 - 08.2021
Recruiter
Moore Advanced Inc.
06.2020 - 01.2021
Master's - Business Administration with a concentration in Marketing
The University of Texas at San Antonio
Bachelor's - Business Administration in International Business
University of the Incarnate Word
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