Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Receptionist

Melanie Cheval BSN

Saranac,Michigan

Summary

Seeking position as a Utilization Review Nurse at Medasource. Ability to offer 20 + years of broad industry experience in healthcare. I possess an investigative nature, coupled with a solid knowledge base. Excellent understanding of evidence based medicine and best practice. Looking forward to obtaining an opportunity that will allow me to assist in cost control while maintaing quality of care.

Overview

26
26
years of professional experience

Work History

Advanced Therapeutic Apheresis BSN

Versiti Blood Center Of Michigan
07.2015 - Current
  • Establish positive trusting long term relationships with patients and families while performing therapeutic apheresis
  • Educate patients and families on a diverse number of procedures and self care
  • Perform a variety of Apheresis Procedures keeping current on the latest innovations in a fast paced everchanging environment
  • Advocate for patients and families providing knowledge, care and support for patients coping with chronic illnesses such as cancer, transplant rejection, neurological and muscular degenerative diseases, and other rare diseases
  • Care is provided in multiple settings, inpatient and outpatient
  • Work is independent and utilizes clinical judgement to assess patient prior to, during and post procedure
  • Nursing skills include central line access, port access, venipuncture, injections and infusions/exchanges. High level of autonomy and assessment skills are required
  • Ability to operate and troubleshoot equipment required to perform numerous procedures
  • Changes in patient condition and/or census requires a high degree of flexibility and critical thinking
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Self-motivated, with a strong sense of personal responsibility.

Quality Nurse Team Leader

Humana Insurance Company
09.2013 - 06.2014
  • Organization and prioritization skills arranging meetings in Upper Michigan with physician practices to promote quality and adherence to quality metrics within the practice
  • Develop, enhance and maintain provider relationships, educate office staff, deliver metrics and coach providers, lead and support collaborative business partners, facilitate patient participation in clinical wellness programs, provide resources and educational opportunities, document plans and details of visit, demonstrate ability to analyze metrics and define deliverables
  • Travel 75% of the time
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.

Bariatric Coordinator

Spectrum Health Medical Group
09.2011 - 08.2013
  • Facilitate patients and families navigate through the process to obtain bariatric surgery
  • Coordinate education, testing, scheduling and trouble shooting
  • Act as liaison to the hospital
  • Involvement in all aspects of specialty practice including process improvement, creation of educational materials, oversight of support groups, rooming patients, scheduling surgeries, interviewing and involvement in two research projects

Quality Improvement Specialist II

Spectrum Health
01.2008 - 09.2011
  • Dedicated to providing quality patient care through evidence based medicine and best practice
  • Facilitation of teams striving for quality improvement as a change leader
  • Research best practice, analysis and reporting of quality data, promotion of quality and safety
  • Presentations for both quality and safety to Spectrum Health staff
  • Perform Peer Review working with the Department Executive Committees at Spectrum Health

Director of Nursing

Schoolcraft Memorial Hospital
01.2005 - 12.2007
  • Responsible for overall operation of Nursing Services
  • Direct and delegate management of professional and ancillary Nursing personnel, Social Services and Pharmacy personnel
  • Strive for clinical excellence by maintaining high standards in patient care and community service
  • Planning and oversight of operating budgets in excess of $4,394,471.00 providing fiscal conservation of resources
  • Direct report to Chief Operating Officer, maintaining a cooperative and supportive working relationship with Medical Staff
  • Active participation in Quality Management with involvement and decision making in numerous other committees and organizations
  • Established new policies and updated existing policies to improve standard of care for patients

Chief Nurse and Diabetic Educator

Heidelberg Army Hospital
06.2002 - 01.2005
  • Responsible for all aspects of Internal Medicine Clinic operations
  • Support the Commander's vision and mission for the Heidelberg Army Hospital and Internal Medicine Clinic by assuring compliance with standards of nursing care, competencies and mandatory training
  • Quality care provided for patients and families by adherence to clinical practice guidelines
  • Participate in and support performance improvement activities
  • Submission and management of clinic budget in excess of $400,000.00 conserving physical and financial assets
  • Provide support for four physicians and oversee management of four to five paraprofessional staff members
  • Plan and execute education and case management of diabetic patients
  • Consultant to outlying clinics for diabetes education
  • Active member of hospital performance improvement and education committees
  • Promote and support wellness with involvement in planning and participation in community outreach programs
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems
  • Educated patients and answered questions about health condition, prognosis and treatment

Surgical Circulator

Saint Mary's Health Services
12.1997 - 03.1999
  • Assessment, planning, implementation and evaluation of clients undergoing surgical procedures using the nursing process
  • Care of clients ranging in age from pediatric to geriatric in varying degrees of health
  • Knowledge in surgical specialties including; general, vascular, orthopedics, and neurological
  • Charge responsibility on week-ends
  • Effective collaboration with multidisciplinary team

Education

Bachelors of Science - Nursing

Grand Valley State University
Allendale, Michigan
1997

Skills

  • Excellent communication skills
  • Vast array of experiences in multiple health care settings providing invaluable perspective and resources
  • Highly organized
  • Autonomous
  • Emotional intelligence
  • Excellent Assessment skills
  • Strong clinical judgment
  • Creative "out of the box" thinker
  • Critical thinker
  • Excellent Communication
  • Critical Thinking
  • Self-Directed
  • Verbal Communication

Affiliations

Member of the American Society for Apheresis (AFSA)

Timeline

Advanced Therapeutic Apheresis BSN

Versiti Blood Center Of Michigan
07.2015 - Current

Quality Nurse Team Leader

Humana Insurance Company
09.2013 - 06.2014

Bariatric Coordinator

Spectrum Health Medical Group
09.2011 - 08.2013

Quality Improvement Specialist II

Spectrum Health
01.2008 - 09.2011

Director of Nursing

Schoolcraft Memorial Hospital
01.2005 - 12.2007

Chief Nurse and Diabetic Educator

Heidelberg Army Hospital
06.2002 - 01.2005

Surgical Circulator

Saint Mary's Health Services
12.1997 - 03.1999

Bachelors of Science - Nursing

Grand Valley State University
Melanie Cheval BSN