Melanie Childers
Senior Learning Consultant
Woodstock,GA
Summary
Accomplished Senior Learning Consultant with expertise in adult learning theory, leadership development, and organizational learning strategies. Adept at conducting needs analyses, consulting with executive leaders, and designing innovative learning experiences to drive employee engagement and retention. A collaborative and results-driven professional with a proven ability to manage enterprise-wide learning projects, facilitate workshops, and measure business impact through data-driven insights. Certified in Change Management with Prosci, skilled in applying change management methodologies to enhance organizational effectiveness.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Senior Learning Consultant
AMN Healthcare
01.2022 - Current
- Design, develop, curate, and deliver engaging learning content to ensure high-impact learner experiences.
- Perform needs analyses and consult with business leaders to identify performance gaps and align learning programs with organizational goals.
- Research and recommend optimal solutions and interventions to address learning needs.
- Partner with internal stakeholders to maintain alignment and drive adoption of learning initiatives.
- Develop course evaluation metrics to assess business impact and present findings to executive leaders.
- Analyze survey data to create learning strategies that improve engagement, retention, and leadership development.
- Facilitate workshops, meetings, and training sessions tailored to various leadership levels, including executives.
- Manage enterprise-level learning projects independently, ensuring timely delivery and measurable outcomes.
Supervisor of Account and Recruitment Coordination
AMN Healthcare
Roswell, GA
12.2018 - 01.2022
- Oversaw daily operations of a team of over 10 employees across three states, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Conducted hiring, onboarding, and training of new employees while managing team capacity and performance audits.
- Collaborated with senior management to develop and implement new policies and procedures.
- Provided support to executive-level projects and ensured seamless team operations using data-driven insights.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Account Management Coordinator
AMN Healthcare
Roswell, GA
07.2018 - 12.2018
- Delivered operational support to sales teams, managing provider and client schedules, invoicing, and travel arrangements.
- Enhanced operational efficiency by troubleshooting errors and streamlining processes, establishing a clear framework for future team efforts and success.
- Contributed to the success of the new Coordinator role within AMN by refining and enhancing the role's scope and impact.
Sales and Operations Coordinator
AMN Healthcare
Roswell, GA
05.2017 - 07.2018
- Developed and maintained trade show strategies to generate leads and enhance brand visibility.
- Optimized operational efficiency, coordinating cross-functional teams to achieve project goals.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
Credentialing Specialist
AMN Healthcare
Roswell, GA
03.2016 - 05.2017
- Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.
- Provided exceptional customer service to both internal and external stakeholders, addressing inquiries promptly and professionally.
Education
Bachelor of Science - Family Sciences
University of Kentucky
Lexington, KY 08.2010 - 05.2015
Skills
- Adult Learning & Development: Strong expertise in adult learning theory and creating impactful learning strategies
- Facilitation & Communication: Exceptional ability to communicate and facilitate learning at all organizational levels
- Leadership & Coaching: Skilled in executive-level coaching and facilitating leadership programs
- Consulting & Needs Assessment: Proficient in consulting with business leaders and performing multi-stakeholder needs analyses
- Enterprise Project Management: Experienced in managing large-scale, cross-functional learning initiatives independently
- Data Analysis: Adept at analyzing survey data to identify trends and measure learning impact
Certification
Prosci Change Management Certification | Certified in applying the Prosci methodology and ADKAR model to drive successful change initiatives.
Timeline
Senior Learning Consultant
AMN Healthcare
01.2022 - Current
Supervisor of Account and Recruitment Coordination
AMN Healthcare
12.2018 - 01.2022
Account Management Coordinator
AMN Healthcare
07.2018 - 12.2018
Sales and Operations Coordinator
AMN Healthcare
05.2017 - 07.2018
Credentialing Specialist
AMN Healthcare
03.2016 - 05.2017
Bachelor of Science - Family Sciences
University of Kentucky
08.2010 - 05.2015
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