Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Conner

Rochester,NY

Summary

Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements. Organized Receptionist and Appointment Setter with Number years of experience creating schedules, maintaining appointments and assisting team members with administrative tasks. Flexible and versatile professional with expertise in serving as point of contact for prospective clients, handling questions and inquiries via telephone and complying with security regulations.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Infusion Scheduler

U Of R
10.2022 - Current
  • Handled complaints and questions, and re-directed calls to other team members.
  • Answered phone calls and answered questions from patients.
  • Acted as first point of contact and set appointments for patients.
  • Entered daily data in computer systems and documented office activities.
  • Scheduled and confirmed appointments
  • Addressed patient inquiries and updated database .
  • Arrived patients and gave them wristbands for appointment.

Education

Newark Senior High School
Newark, NY

Skills

  • Effective Multitasking
  • Insurance Verification
  • Customer Service
  • Schedule Coordination

Timeline

Infusion Scheduler

U Of R
10.2022 - Current

Newark Senior High School
Melanie Conner