MELANIE CORBETT MERKERSON
Columbia,SC
Summary
I'm a hard working professional person, willing to learn. I am a dependable person. I'm a dedicated employee and person.
Overview
20
20
years of professional experience
Work History
Customer Service Advocate II BCBSSC
Spectraforce
09.2024 - Current
- Assist Medicare Advantage Members on the phone
- Answering their questions, processing payments and all other needs member require
Accounts Payable and Auditing
Pope Davis Automotive
06.2024 - 07.2024
- Processed daily paperwork from all locations and made sure what was on the work orders matched receipts and parts invoices
Assistant Truck Service Manager
Travel Centers of America
08.2015 - 06.2024
- I managed several employees
- Assist employees as needed
- Make sure employees time is accurately accounted for, correcting as needed
- Help provide service counter coverage as needed
- Conduct inventory counts monthly
- Receive and put away parts, and stock as they come in
- Periodically audit workorders
- Make sure invoices are processed for payment
- Provide great customer service and make sure employees are also doing so
Customer Service Representative
Wood True Value Hardware
04.2005 - 03.2016
- Assist customers in the store looking for various items
- Help customers rent out Budget Moving Trucks
- Cash out customers when they are ready
- Opened and Closed store
- Took money to bank every night
Education
Bachelor - Business Administration
South University
Columbia, South CarolinaAssociate of Science - Accounting
Columbia Junior College
Columbia, South Carolina06.2000
Skills
- Provide great customer service Expert
- I'm a quick learner I've learned how to operate various programs and systems Experienced
- Work well with others Expert
Timeline
Customer Service Advocate II BCBSSC
Spectraforce
09.2024 - Current
Accounts Payable and Auditing
Pope Davis Automotive
06.2024 - 07.2024
Assistant Truck Service Manager
Travel Centers of America
08.2015 - 06.2024
Customer Service Representative
Wood True Value Hardware
04.2005 - 03.2016
Bachelor - Business Administration
South University
Associate of Science - Accounting
Columbia Junior College
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