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I'm a hard working professional person, willing to learn. I am a dependable person. I'm a dedicated employee and person.

Multilingual customer service professional with advanced English, Italian, Portuguese and Spanish abilities. Demonstrated success in making callers feel comfortable and resolving diverse issues. Excellent communication and multitasking abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

To obtain a position that would be both challenging and satisfying and enable me to utilize my background, training, and skills to the best of my ability in order to further my career within Southwest Airlines. Experienced Customer Service Supervisor bringing 15 years of quality performance in Customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing Customer dissatisfaction and managing competing priorities with superior results.

MELANIE CORBETT MERKERSON

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Customer Service Advocate II BCBSSC

Accounts Payable and Auditing

Assistant Truck Service Manager

Customer Service Representative

Education

Bachelor - Business Administration

Associate of Science - Accounting

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Customer Service Advocate II BCBSSC

Accounts Payable and Auditing

Assistant Truck Service Manager

Customer Service Representative

Bachelor - Business Administration

Associate of Science - Accounting

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