Melanie Crane

WILLIAMSTOWN,NJ

Summary

Dedicated Customer Service Representative with strong background in addressing customer inquiries and enhancing satisfaction. Skilled in managing service appointments, verifying warranty details, and maintaining detailed records of customer interactions. Committed to fostering positive relationships and contributing to team success.

Work History

Customer Service Representative

Subaru Of America - Glanzmann Subaru

March 2018 - July 2025

Assisted customers with repair inquiries and service appointments.
Verified warranty details and parts availability with dealerships.
Resolved customer concerns to enhance satisfaction and loyalty.
Maintained comprehensive records of customer interactions and transactions.
Participated in volunteer projects for children in Camden.

Education

Business

Pennsville Memorial High School

Pennsville, NJ

Skills

Customer service
Conflict resolution
Appointment scheduling
Warranty verification
Record keeping

Problem solving
Team collaboration
Attention to detail
Active listening
Community engagement

Timeline

Customer Service Representative

Subaru Of America - Glanzmann Subaru

March 2018 - July 2025

Business

Pennsville Memorial High School