Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Denard

Marietta,GA

Summary

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

36
36
years of professional experience

Work History

Office Manager

Premier Meetings Inc
04.2018 - 05.2024
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Site Selection searches for best fit per client requirements
  • Drafted proposals for clients with proposed Hotel properties' availability
  • Negotiated with Hotels for the clients property selection
  • Reviewed and revised contracts for selected property
  • Drafted and sent all Invoices to client after the meeting was completed
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
  • Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.

Singer

StarPath Music, LLLC.,
01.2008 - 10.2018
  • Worked closely with songwriters and producers during recording sessions to achieve desired sound quality and artistic vision.
  • Developed a diverse repertoire of songs and styles, appealing to a wide range of audiences.
  • Practiced singing exercises and studied with vocal coaches to develop voice and rehearse for upcoming roles.
  • Maintained professional relationships with venue owners, booking agents, and fellow musicians for seamless collaborations.
  • Received multiple bookings due to consistently positive reviews from clients and event organizers.
  • Collaborated with producers to fine-tune songs or albums, releasing 1 CD
  • Lead singer for tribute bands Madam Company (Bad Company) and The Sheagles (Eagles)



Backlog CSR/Billing Representative

IBM
01.1988 - 01.2008
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
  • Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
  • Handled complex billing issues, ensuring accurate invoicing and prompt resolution of discrepancies.
  • Improved Business Partner Fulfillment with end results at over 120%

Education

1 Year - Business Admin & Management

Chattahoochee Technical Institut
Marietta, GA

Skills

  • Customer service activities
  • Word
  • Excel
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Billing
  • Scheduling and calendar management
  • Document management
  • Clerical support
  • Event coordination
  • Contract negotiations

Timeline

Office Manager

Premier Meetings Inc
04.2018 - 05.2024

Singer

StarPath Music, LLLC.,
01.2008 - 10.2018

Backlog CSR/Billing Representative

IBM
01.1988 - 01.2008

1 Year - Business Admin & Management

Chattahoochee Technical Institut

Similar Profiles

CREATE PROFILE
Melanie Denard