Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Dieppa

Summary

To obtain a position where my skills and experience will be effectively utilized while providing opportunities in an environment conducive to personal and career growth.

Overview

25
25
years of professional experience

Work History

Lead Ophthalmic Technician

Village Practice Management Company, LLC
05.2023 - Current
  • Assist Opthalmologists and Optometrist in providing patient examinations which included, patient history intake, visual acuity, pupil testing, color vision test, check angles, dilate pupils, refractions, tonometry, lensometry, visual field testing, retinal and glaucoma photography, Occulus, Optomap.
  • Assist Dr.Patel with in office surgical procedures.
  • Lasik Consultations, discuss pre-op and post-op instructions with patient.
  • Dry eye clinic testing InflammaDry, Tear Lab, Osmolarity, Schirmiers Test.
  • Cataract Evaluations, perform A-scan measurements, discuss pre-op and post-op instructions with the patient.
  • Prior authorizations for medications, rx refills, Answer patients calls and questions they may have.
  • Sterilized ophthalmic surgical instruments.
  • As a Lead Ophthalmic Technician my other responsibilities are:
  • Prepare weekly Doctor & Technician schedule.
  • Demonstrated leadership by making improvements to work processes and helping to train others. I put together a skills matrix to help new hires and technicians.
  • Present for ophthalmic technician interviews with Practice Manager.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.

Lead Ophthalmic Technician

Fichman Eye Center/ SightMD-CT
12.2014 - 05.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Interview and hire opthalmic technicians and scribes.
  • Train new employees on various opthalmic equipment.
  • Organize weekly patient schedule for doctors.
  • Organize weekly Opthalmic technicians work schedule.
  • Assist Opthalmologists and Optometrist in providing patient examinations which included, patient history intake, visual acuity, pupil testing, color vision test, check angles, dilate pupils, refractions, tonometry, lensometry, visual field testing, retinal and glaucoma photography, Occulus, Optomap.
  • Lasik Consultations, schedule lasik surgery for patients, discuss pre-op and post-op instructions with patient.
  • Dry eye clinic testing InflammaDry, Tear Lab, Osmolarity, Schirmiers Test.
  • Cataract Evaluations, perform A-scan measurements, discuss pre-op and post-op instructions with the patient.
  • Prior authorizations for medications, rx refills, Answer patients calls and questions they may have.
  • Medical records
  • Orders medical supplies for all four offices.
  • Sterilized ophthalmic surgical instruments.
  • Performed troubleshooting and diagnosis on malfunctioning equipment. Reach out to the company to resolve issues when needed.

Ophthalmic Technician

Consulting Opthalmologists, P.C.
09.2005 - 12.2014
  • Assist Opthalmologists and Optometrist in providing patient examinations which included, patient history intake, visual acuity, pupil testing, color vision test, check angles, dilate pupils, refractions, tonometry, lensometry, visual field testing, retinal and glaucoma photography, Lasik consults
  • Prior authorizations for medications, rx refills

Ophthalmic Technician/Office Manager

Eye Surgical Consultants
11.2004 - 09.2005
  • Coordinated opening of the new office.
  • interview and hire staff, organize patient schedule for doctor.
  • Assist Neuro Ophthalmologist in providing patient examinations, health history intake, visual acuity, pupil testing, tonometry, lensometry, visual field testing, refractions, retinal photograhy
  • performed other duties as required.

Ophthalmic Technician

Fichman Eye Center
08.1999 - 11.2004
  • Assist Opthalmologists and Optometrist in providing patient examinations which included, patient history intake, visual acuity, pupil testing, color vision test, check angles, dilate pupils, refractions, tonometry, lensometry, visual field testing, retinal and glaucoma photography, Lasik consult workups.
  • Prior authorizations for medications, rx refills.
  • Insurance credentialing for all new incoming doctors.

Education

Associate of Science - Business Administration

Greater Hartford Community College
Hartford, CT
05.1993

Skills

    Bilingual: English/Spanish

    knowledge of EMR systems - Compulink, Imedicware, Epic

    Knowledge of Excel, Word

    Type 50 wpm

    References available upon request

Timeline

Lead Ophthalmic Technician

Village Practice Management Company, LLC
05.2023 - Current

Lead Ophthalmic Technician

Fichman Eye Center/ SightMD-CT
12.2014 - 05.2023

Ophthalmic Technician

Consulting Opthalmologists, P.C.
09.2005 - 12.2014

Ophthalmic Technician/Office Manager

Eye Surgical Consultants
11.2004 - 09.2005

Ophthalmic Technician

Fichman Eye Center
08.1999 - 11.2004

Associate of Science - Business Administration

Greater Hartford Community College
Melanie Dieppa