Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Dissanayake, MBA

Staten Island

Summary

MBA graduate with a 4.0 GPA and experience in finance support, operations, and executive coordination. Skilled in billing, invoicing, vendor management, and administrative support. Recognized for streamlining processes, supporting executive leadership, and ensuring efficient day-to-day operations.

Overview

4
4
years of professional experience

Work History

Finance and Operations Associate

JPR Lighting Group
06.2024 - Current
  • Manage executive calendars, meetings, and travel logistics.
  • Prepare and process quotes, purchase orders, and invoices.
  • Oversee billing and collections, following up on outstanding balances.
  • Coordinate order fulfillment and shipping logistics.
  • Serve as primary contact for IT, phone, and Wi-Fi providers.
  • Lead projects including system upgrades, website redesign, and process improvements.
  • Support HR activities including recruitment, onboarding, and employee coordination.
  • Draft internal legal documents.
  • Enhance company branding through signage and promotional initiatives.

Administrative Assistant /Front Desk Sales Associate

Play La La
02.2022 - 06.2024
  • Maintained confidentiality of sensitive child and parent information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Coordinated front desk operations, scheduling, and guest services.
  • Answered calls, scheduled appointments, and maintained records.
  • Supported management with administrative and customer service tasks.

Education

MBA - Finance And Management

Wagner College, Nicolais School of Business
Staten Island, NY
05-2025

Skills

  • QuickBooks (Invoicing, Billing, Collections)
  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • GoDaddy (Website Management)
  • Canvas (Learning & Content Management)
  • Operations & Workflow Management
  • Administrative & Executive Support
  • Project Coordination & Process Improvement
  • Customer Service & Vendor Relations

Timeline

Finance and Operations Associate

JPR Lighting Group
06.2024 - Current

Administrative Assistant /Front Desk Sales Associate

Play La La
02.2022 - 06.2024

MBA - Finance And Management

Wagner College, Nicolais School of Business

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