Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melanie Dominguez

Miami

Summary

Dynamic Client Service Representative with a strong work ethic and exceptional communication skills, honed at VCA Hospitals. Proven ability to enhance customer satisfaction through effective problem-solving and efficient appointment management. Bilingual in Spanish and English, committed to delivering quality service in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Client Service Representative

VCA Hospitals
10.2022 - Current
  • Assisted clients with inquiries, providing accurate information on services and policies.
  • Processed client appointments efficiently, ensuring optimal scheduling and service delivery.
  • Collaborated with veterinary staff to address client concerns, enhancing overall satisfaction.
  • Managed client records using practice management software, ensuring data accuracy and confidentiality.

Cashier

Wendy's
08.2022 - 09.2022
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and resolved issues to enhance shopping experience.
  • Maintained clean and organized checkout area to ensure operational efficiency.

Cashier

Party City
05.2021 - 07.2021
  • Trained new cashiers on company policies, procedures, and best practices for customer service.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Coral Gables Senior High School
Miami, FL

Associate of Arts -

Miami Dade College
Miami, FL

Bachelor of Arts - Psychology

Florida International University
Miami, FL
08-2026

Skills

  • Time management
  • Multitasking and organization
  • Customer service
  • Strong work ethic
  • Strong communication skills
  • Strong problem solver
  • Commitment to quality and service
  • Fluent in multiple languages ( Spanish / English)
  • Calm and professional under pressure

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Client Service Representative

VCA Hospitals
10.2022 - Current

Cashier

Wendy's
08.2022 - 09.2022

Cashier

Party City
05.2021 - 07.2021

High School Diploma -

Coral Gables Senior High School

Associate of Arts -

Miami Dade College

Bachelor of Arts - Psychology

Florida International University

Similar Profiles

CREATE PROFILE