Melanie Fulkerson

• Attended to calls reporting of dog bites.
• Investigated and gathered information regarding animal-related complaints.
• Responded numerous daily calls to enforce animal control regulations.
• Communicate with citizens on a daily basis to advise on local ordinances
• Help citizens in need work towards becoming compliant with local ordinances
• Issue citations to citizens when ordinances have been violated
• Basic assessment of animals for injuries and/or malnutrition as well as disposition
• Captured stray dogs and provided provisions for strays when needed
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Conduct daily cleaning of dog kennels and cat cages.
• Vaccinate, weigh and administer medication to animals upon initial arrival to the shelter as well as issue them an identification number.
• Assist the general public in purchase of city dog licenses, search for lost dogs and direct them to needed resources outside of shelter capabilities.
• Conduct the meet and greets of animals available for adoption with potential adopters and finalize all necessary paperwork.
• Work closely with transfer partners to arrange the transfer of shelter animals to another organization.

• Ordering and delivery of a variety of frozen food products on a small business dedicated sales route.
• Daily operation of a 24 ft frozen delivery truck
• Customer relations role as company representative to client owner/operators and management
  teams.
• Managed 100+ accounts.

• Ordering and delivery of a variety of frozen food products on a small business dedicated sales route.
• Customer relations role as company representative to client owner/operators and management teams.
• Coordinating product deliveries and/or order adjustments with route drivers and fellow sales representatives.
• Managed 200+ accounts.

• Ordering and delivery of a variety frozen food products to various client locations, from small businesses to large scale retail location and grocery stores.
• Customer and client relations as company service representative.
• Merchandising and product placement.
• Daily operation of 19 foot freezer trucks for shipping and delivery of product.
• Handled 200+ accounts.

• Lead a team of 12 route drivers delivering from 3 distribution centers (Troy, Rockwood and Perrysburgh, OH).
• Coordinate and assist drivers in day-to-day operations.
• Responsible for meeting quarterly sales goals for team and over one thousand individual accounts.
• Client communication and customer relations, ensuring all accounts receive regular service.

• Ordering and delivery of frozen food products for various volume levels of clients from small businesses to large corporate retail locations and grocery stores.
• Daily operation of 24 foot freezer truck for product deliveries and route service.
• Customer relations with client owner/operators and management teams.
• Product merchandising, rotation and promotional activities.

Call taker in the dispatch center:

• Scheduling transportation of both ambulatory and non-ambulatory patients
• Answering 911 overflow phone calls for surrounding cities
• Assisted main dispatcher in assigning EMS units to emergency calls
• Acquired and maintained 911 certification
• Constant communication with staff at all surrounding hospitals, as well as nursing homes and EMT's

Non-Emergency Vehicle Driver:

• Daily operation of a 19 ft passenger van
• Transportation of ambulatory patients to and from Dr appointments from their homes or nursing facilities
• Transportation of patients discharged from hospitals