Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Melanie Garcia

Surprise,AZ

Summary

Accomplished and skilled team player with a proven track record at The Walt Disney Company. Excelled in teamwork, consistency, and project management, enhancing customer satisfaction and brand identity. Demonstrated expertise in business marketing and adept at fostering team collaboration. Achieved a loyal customer base through exceptional service and strategic planning.

Overview

11
11
years of professional experience
6
6
years of post-secondary education

Work History

Small Business Owner

HeeyCrochetStudio
07.2020 - Current
  • Manage daily operations ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promote business via social media to generate leads and maximize brand identity.
  • Enhance company reputation by consistently delivering exceptional service quality to customers.

Line Cook

The Walt Disney Company
11.2018 - 03.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared food items such as meats, poultry, and fish for grilling and frying purposes.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.

Food Preparation Worker

The Walt Disney Company
05.2018 - 03.2022
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Organized and re-stocked various stations and self-service items.

Food Service Worker

The Walt Disney Company
09.2016 - 03.2022
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Sales Associate

Journeys
10.2013 - 03.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Checked in shipments and put away inventory in stock room
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Long Beach City College
Long Beach, CA
09.2014 - 05.2020

Skills

  • Small business operations
  • Teamwork
  • Project & Time Management
  • Food Safety

Additional Information

Volunteer work as a Christian Teacher at Freedom Christian Center

March 2015 - December 2015

March through May volunteered to care for the children in the nursery (3 months - 2 years old)
June through December volunteered to care and teach the children in first and second grade (6 years old - 8 years old).

As a volunteer teacher for first and second grade, we were a team of 5 adults who provided education on God and the Gospel, a snack, a craft, and an activity for the children. We had a class of 18 - 32 students.

Timeline

Small Business Owner

HeeyCrochetStudio
07.2020 - Current

Line Cook

The Walt Disney Company
11.2018 - 03.2022

Food Preparation Worker

The Walt Disney Company
05.2018 - 03.2022

Food Service Worker

The Walt Disney Company
09.2016 - 03.2022

Long Beach City College
09.2014 - 05.2020

Sales Associate

Journeys
10.2013 - 03.2014

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Melanie Garcia