Melanie Gilliam
Far Rockaway,NY
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Personable Job Title committed to maintaining positive communications and relationships with clients, property managers, landlords and housing agencies in Location. Expertise in providing housing coordination services, supporting clients in maintaining independent housing goals and performing thorough housing inspections. Excellent case management, recordkeeping and problem-solving capabilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Housing Coordinator
Jewish Board Of Family And Children Services
02.2021 - Current
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
- Oversaw housing plans for over Number clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
- Negotiated with landlords and real estate agents to obtain vacant apartments for clients with histories of homelessness, mental illness and substance abuse, occupying over Number apartments by providing direct, hands-on support services.
- Identified and recruited landlords and brokers to provide suitable and affordable units to meet clients' needs.
- Maintained database of housing resources, landlords and management companies.
- Tracked and monitored rental payments for Number clients using Software.
- Helped clients navigate social services system and access needed resources.
- Coordinated with different service providers to meet clients' individual needs.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
NYCCC
MHTA
10.2010 - 06.2020
- Provide direct services, treatments, rehabilitation and support to individuals with mental illness
- Encouraged them to participate in games and recreational programs
- Coach individuals in their daily living skills
- Ensured the safety and wellness of the individuals
- Created assignments daily for staff assigned to the unit.
01.2009 - 10.2010
- Monitoring patients overnight ensuring their safety
- Assisting in morning ADL’s
- Accompanied patients during medical appointments
- Maintained a healthy environment for patients
- Prepared meals and preparation during morning hours.
Education
Associates Degree -
2007
GPA: 3.7, Studied Medical Health Technology
Skills
- CPR, PMCS Trained
- Case Management
- Tenant Rights
- Affordable Housing
- Temporary Housing
- Social Services
- Event Planning
- Community Outreach
Affiliations
Girl Scouts troop volunteer.
Timeline
Housing Coordinator - Jewish Board Of Family And Children Services
02.2021 - Current
NYCCC - MHTA
10.2010 - 06.2020
-
01.2009 - 10.2010
Interboro Institute - Associates Degree,
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