Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Gonzalez

Los Angeles,CA

Summary

Efficient Legal Intake Specialist known for high productivity and the ability to complete tasks swiftly and accurately. Possess specialized skills in client communication, case management software proficiency, and legal documentation preparation. Excel in active listening, empathy, and problem-solving, ensuring smooth initial client interactions and effective information gathering.

Overview

2
2
years of professional experience

Work History

Legal Intake Specialist

Country Wide Trial Lawyers
Los Angeles
01.2024 - 08.2024
  • Assisted in the screening of potential clients to determine if their legal matter falls within the scope of services provided by the firm.
  • Prepared summaries of court proceedings and other legal actions taken on behalf of clients.
  • Built referring partnerships with other law firms.
  • Sent client over legal documentations to be signed.

  • Answered incoming calls from potential clients seeking assistance with their legal problems.
  • Responded promptly to emails from current or prospective clients regarding their inquiries or concerns.

Legal Intake Specialist

Jt Legal Group
Glendale, California
12.2022 - 12.2023
  • Assisted in the screening of potential clients to determine if their legal matter falls within the scope of services provided by the firm.
  • Conducted intakes for prospective clients and ensured that all necessary documents were completed accurately and timely.
  • Gathered pertinent information from potential clients, including background details, case facts, contact information.
  • Generated reports detailing caseloads, progress updates, outcomes. for review by management team members.

Restaurant Hostess

H&H Brazilian Steakhouse
Los Angeles, CA
03.2022 - 12.2022
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings
  • Assisted with setting up banquet rooms for special events.

Education

High School Diploma -

High School Equivalency Certificate
Los Angeles, CA
12-2023

Skills

  • Client Communication
  • Legal knowledge
  • Client Confidentiality
  • Follow-up skills

Timeline

Legal Intake Specialist

Country Wide Trial Lawyers
01.2024 - 08.2024

Legal Intake Specialist

Jt Legal Group
12.2022 - 12.2023

Restaurant Hostess

H&H Brazilian Steakhouse
03.2022 - 12.2022

High School Diploma -

High School Equivalency Certificate
Melanie Gonzalez