Summary
Overview
Work History
Education
Skills
Timeline
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Melanie Guilbe

Philadelphia,PA

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

4
4
years of professional experience

Work History

Prestige Beauty Advisor

Ulta Beauty
09.2021 - 11.2022
  • Kept counters and work spaces clean and neat.
  • Maintained in-depth knowledge of company brand to best serve customers and drive sales.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.


Shift Supervisor

Riteaid Pharmacy
08.2020 - 08.2021
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

Food Champion and Cashier

Taco Bell
05.2019 - 08.2020
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.

Education

High school diploma -

The LINC high school
Philadelphia, PA

Bachelor of Arts -

Community College of Philadelphia
Philadelphia, PA
05.2024

Skills

  • Meeting Sales Goals
  • Computer Proficiency and Microsoft Office
  • Strong Communication and Interpersonal Skills
  • Merchandising and Display
  • Providing Feedback
  • Cash Register Operations
  • Upselling Strategies
  • Exceeding Customer Expectations
  • Sales and Promotions

Timeline

Prestige Beauty Advisor

Ulta Beauty
09.2021 - 11.2022

Shift Supervisor

Riteaid Pharmacy
08.2020 - 08.2021

Food Champion and Cashier

Taco Bell
05.2019 - 08.2020

High school diploma -

The LINC high school

Bachelor of Arts -

Community College of Philadelphia

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Melanie Guilbe