Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Guzman Serna

Mesquite,TX

Summary

Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.

Strong experience in educational support, adept at fostering academic achievement and promoting inclusive learning environments. Looking to transition to new field, applying these transferable skills to foster growth and success in dynamic setting. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience

Work History

Paraprofessional

Mesquite ISD
Mesquite, TX
08.2022 - Current
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
  • Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
  • Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
  • Contributed to development of Individualized Education Programs (IEPs), tailoring education to student needs.

Shift Manager

Starbucks
Mesquite, TX
10.2020 - 04.2022
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Cultivated professional working relationships with peers and supervisors.

Education

Electrical Engineering

Dallas College
Dallas, TX

Skills

  • Fluent Spanish
  • Effective communication
  • Data collection
  • Documentation
  • Organization and prioritization

Timeline

Paraprofessional

Mesquite ISD
08.2022 - Current

Shift Manager

Starbucks
10.2020 - 04.2022

Electrical Engineering

Dallas College
Melanie Guzman Serna