Melanie Hackman
Carlisle,PA
Summary
Friendly Receptionist with background in various office settings. Delivers positive customer service while supporting other staff members in tasks & projects as needed. Strong desire to learn & be a team player.
Overview
3
3
years of professional experience
Work History
Receptionist/Administrative Assistant
Capital Region Insurance Agency
09.2024 - Current
- Answered central telephone system and directed calls accordingly.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Organized, maintained and updated information in computer databases.
- Handled cash transactions and maintained sales and payments records accurately.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Receptionist
Groff Tractor & Equipment
07.2022 - 09.2024
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Answered a high volume of calls through the central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled assignments independently with good judgement and critical thinking skills.
Skills
- Clerical support
- Data entry
- Administrative support
- Multitasking and prioritization
- Customer and client relations
- Telephone skills
- Time management
- Document management
- Organization skills
- Verbal and written communication
Timeline
Receptionist/Administrative Assistant
Capital Region Insurance Agency
09.2024 - Current
Receptionist
Groff Tractor & Equipment
07.2022 - 09.2024
Similar Profiles
George AutryGeorge Autry
Insurance Agent/Benefit Counselor at Capital Insurance AgencyInsurance Agent/Benefit Counselor at Capital Insurance Agency
Nicole GonzalezNicole Gonzalez
Insurance Agent at Capital Insurance Agency, Inc.Insurance Agent at Capital Insurance Agency, Inc.
Lisa WilsonLisa Wilson
Account Manager at Northern Capital Insurance Agency Services, LLCAccount Manager at Northern Capital Insurance Agency Services, LLC