MELANIE HAYDU
Mountainside
Summary
Dynamic hospitality professional with over 10 years of experience in fast-paced, large-scale dining environments. Recognized for exceptional attention to detail, adaptability, and quick decision-making skills that enhance guest experiences. Committed to upholding the highest standards of customer service and safe food handling practices, ensuring a welcoming atmosphere for all patrons. Proficient mixologist with extensive drink recipes, dedicated to creating memorable experiences for guests.
Overview
5
5
years of professional experience
Work History
Bartender
Meximodo Cocina Mexicana & Tequila Bar
11.2023 - Current
- Handled inventory for a bar with over 1,000 different brands of alcoholic beverages, maintaining stock consistency.
- Boosted monthly beverage sales through strategic upselling techniques during peak hours.
- Oversaw inventory exceeding $150,000, ensuring efficient stock management and cost controls.
- Improved customer satisfaction ratings through enhanced service and menu offerings.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Served high customer volumes during special events, nights, and weekends.
Bar Manager
Mambo Cuban Resturant
04.2022 - 10.2023
- Assisted the general manager in ensuring the smooth running of the bar and lounge, delivering excellent customer service to guests
- Handled and set up events outside of the restaurant, being the main representative of the business
- Managed a team of 5 staff members, including scheduling and training
- Maintained inventory levels
- Handled the restaurants total cash sales at the end of the night and managed any discrepancies that may have occurred
- Ensured compliance with all legal requirements, including environmental health and safety regulations
Bartender
Rumba Cubana
04.2021 - 01.2022
- Having a vast knowledge of all sale items and delivering the items in a timely manner
- Built weekly relationships with customers ensuring weekly sales from those customers
- Ensured all guest felt welcomed and were given responsive, professional, and gracious service at all times
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained impeccably clean, attractive and well-stocked bar area.
Bartender
Viva Margarita
06.2020 - 01.2021
- Showed multitasking skills while dealing with various situations and customers
- Maintained regular clientele through professional and friendly service
- Suggested menu items to increase restaurant traffic and reach sales goals
- Monitored behavior at the bar to maintain a safe and welcoming environment
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
Business Administration -
West Virginia University
Morgantown, WV01.2018
Skills
- Mixology
- Multitasking
- Team Collaboration
- Adaptability
- Effective Communication
- Recipe and menu memorization
- Anticipating guest needs
- Service-oriented mindset
Websites
Languages
English Native
Spanish Intermediate
Timeline
Bartender
Meximodo Cocina Mexicana & Tequila Bar
11.2023 - Current
Bar Manager
Mambo Cuban Resturant
04.2022 - 10.2023
Bartender
Rumba Cubana
04.2021 - 01.2022
Bartender
Viva Margarita
06.2020 - 01.2021
Business Administration -
West Virginia University