Summary
Work History
Education
Skills
Timeline
Generic

Melanie Hittson

102 Tacoma Court,KY

Summary

Have had several management training courses that helped to improve my skills. Have taken and excelled in food service certifications including sav serv .

Work History

General Manager

Fivestar
  • Oversaw daily operations, ensuring alignment with company goals and standards.
  • Developed and implemented strategic plans to enhance productivity and efficiency.
  • Managed cross-functional teams, fostering collaboration to achieve business objectives.
  • Analyzed market trends and competitive landscape to inform strategic decision-making.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

General Manager

Hucks Gas Station
Bowling Green, KY
2015 - 2017

Oversaw daily operations including food service operations

Managed scheduling and budgets

Did orders and worked with vendors in stocking and maintaining product for the sales floor

Maintained policies and procedures for optimal company guidelines

General Manager

Houchens Ind / Browning Oil Co
Bowling Green, KY
1990 - 2015

Hired as a customer service rep, worked my to General manager through hard work, loyalty, and dedication.

Oversaw daily operations , scheduling, budgeting.

Worked side by side with my team to have the best customer service team that was friendly, helpful and outgoing

Was proficient in all operations of Shell oil software.

Provided above average customer service to all customers entering our establishment

Worked with restaurant crew daily to maintain safety guidelines on all food service policies

Education

High School Diploma -

Warren Central High
Bowling Green, KY

Graphic Design

Bowling Green Vocational School
Bowling Green, KY

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Customer relations
  • Training and development
  • Relationship building
  • Efficient multi-tasker
  • Effective leader

Timeline

General Manager

Fivestar

General Manager

Hucks Gas Station
2015 - 2017

General Manager

Houchens Ind / Browning Oil Co
1990 - 2015

High School Diploma -

Warren Central High

Graphic Design

Bowling Green Vocational School