Melanie Jepson

• Trained, managed and scheduled dining staff, distributing hours, and assignments to leverage strengths of individual team members.
• Circulated throughout dining room to assess general satisfaction of guests and identify appropriate opportunities to ask guests about dining experiences.
• Coordinated high-quality dining services to meet or exceed guest expectations, enforcing quality standards and facilitating smooth operations.

Did hiring of seasonal employees. Conducting interviews, hiring, and orientations.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

Assisted buyers with purchasing, inventory, and invoice pricing from various vendors.