Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Kenyon

Draper,UT

Summary

Dynamic Cruise Sales Specialist recognized for consistently surpassing performance benchmarks in the travel industry. A dependable team player with exceptional communication and organizational skills, fostering strong relationships with clients and colleagues. Courteous and self-motivated, demonstrating a drive to achieve success while delivering outstanding customer service.

Overview

13
13
years of professional experience

Work History

Cruise Specialist (Sales)

American Cruise Lines
09.2024 - Current
  • Consistently performed in top 10% of sales agents
  • Maintained knowledge of market, competitors and individual customers to optimize sales strategies.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.


Substitute Teacher

Canyons School District
08.2023 - 09.2024
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Board Member

Oak Hollow Elementary PTA
09.2015 - 05.2024
  • Assisted in fundraising a record breaking $42,000/year for school field trips and classroom resources.
  • Developed and maintained successful social media presence.
  • Served in various positions including: Communications VP, Membership VP, and Teacher Liaison.
  • Designed and prepared signs, banners, and advertising
  • Planned and followed through school activities including: Fall Festival, School Fun Run, Field Day, Teacher Appreciation Week, and White Ribbon Week.

Executive Board Member

Corner Canyon Youth Football
01.2021 - 06.2023
  • Developed and maintained successful social media presence.
  • Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
  • Developed and implemented strategies to drive organizational growth and development.
  • Led and managed all teams in 10 year old age division.
  • Prepared and designed signs and other advertising resources.

Sales Agent

McArthur Homes
03.2012 - 06.2013
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Presented and managed buyer contracts.
  • Greeted and presented model home to potential buyers.
  • Managed and maintained Model Home Office.

Education

Business Information Systems

Utah State University

Skills

  • Travel Sales
  • Verbal and Written Communication
  • Self Starter
  • Critical Thinking
  • Quick Learner
  • Time Management
  • Multi Tasking
  • Sales negotiation

Timeline

Cruise Specialist (Sales)

American Cruise Lines
09.2024 - Current

Substitute Teacher

Canyons School District
08.2023 - 09.2024

Executive Board Member

Corner Canyon Youth Football
01.2021 - 06.2023

Board Member

Oak Hollow Elementary PTA
09.2015 - 05.2024

Sales Agent

McArthur Homes
03.2012 - 06.2013

Business Information Systems

Utah State University

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