Melanie Kyte
Knoxville,TN
Summary
Diligent Scheduling Coordinator with background in coordinating schedules and ensuring smooth operations. Successfully streamlined scheduling processes, enhancing overall efficiency and productivity. Demonstrated strong organizational and communication skills to manage complex schedules and adapt to changing priorities.
Overview
5
5
years of professional experience
Work History
Scheduling Coordinator
Russell's Pest Control
09.2020 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Care Coordinator
Camelot
07.2019 - 09.2020
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
Education
Bachelor of Science - Business
Walters State Community College
Morristown, TNBachelor of Arts - Psychology
Maryville College
Maryville, TN05-2019
Skills
- Verbal and written communication
- Time management skills
- Scheduling proficiency
- Customer relationship management
Timeline
Scheduling Coordinator
Russell's Pest Control
09.2020 - Current
Care Coordinator
Camelot
07.2019 - 09.2020
Bachelor of Science - Business
Walters State Community College
Bachelor of Arts - Psychology
Maryville College
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