Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
References
Timeline
Generic

Melanie Lopez

Apple Valley,CA

Summary

Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Efficient Drive-Thru Operator known for maintaining high productivity and completing tasks swiftly. Committed to delivering quality service and support while working under pressure in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Drive-Thru Operator

Del Taco
Apple Valley, CA
07.2023 - Current
  • Greeted customers, processed orders, and collected payments in a friendly manner.
  • Provided excellent customer service by responding to inquiries in a timely and efficient manner.
  • Demonstrated knowledge of menu items and upselling techniques.
  • Maintained cleanliness of drive-thru area and store front lobby.
  • Communicated effectively with co-workers to ensure efficient order taking process.
  • Upsold beverages and desserts to increase restaurant profits.
  • Kept work area organized throughout the day to ensure smooth operations during peak times.

Food Server

Mr.Kabob
Apple Valley , CA
03.2022 - 11.2022
  • Greeted guests in a friendly and welcoming manner.
  • Took orders from customers accurately and delivered to kitchen staff promptly.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Followed proper cash handling procedures when accepting payments from customers.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
  • Promoted additional menu items or specialty drinks through suggestive selling techniques.

Education

High School Diploma -

Granite Hills High School
Apple Valley, CA
05-2024

Some College (No Degree) - Nursing Track

Victor Valley College
Victorville, CA

Skills

  • Order Accuracy
  • Food Service
  • Cash Handling
  • Cleaning and sanitation
  • Multitasking and Organization
  • Excellent Communication
  • Upselling strategies
  • Team and single working skills
  • Customer Service

Languages

Spanish
Native/ Bilingual

Certification

Food Handlers Card

Affiliations

  • As a full time student and part time worker, I still manage my time properly and enjoy going to the gym 6 days a week. During High School, I ran track and field for 2 years while still managing my work schedule and gym routine.

References

References available upon request.

Timeline

Drive-Thru Operator

Del Taco
07.2023 - Current

Food Server

Mr.Kabob
03.2022 - 11.2022

High School Diploma -

Granite Hills High School

Some College (No Degree) - Nursing Track

Victor Valley College

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Melanie Lopez