Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melanie Lyons

Land O Lakes,FL

Summary


Knowledgeable Administrative Professional with strong background in coordinating engagement initiatives. Successfully managed various projects, enhancing team dynamics and driving community involvement. Demonstrated expertise in communication and organizational skills to maintain seamless operations.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Scholarships and Student Engagement Coordinator

University of South Florida
02.2024 - Current
  • Oversee scholarship administration, reconciliation, and compliance with donor requirements. Coordinate with stakeholders to manage student engagement and communication with scholarship donors.
  • Coordinated outreach initiatives to enhance student engagement and community involvement.
  • Developed and implemented strategic communication plans for university events and programs.
  • Managed over 160 scholarships.

Licensed Insurance Professional III

United States Automobile Association
04.2022 - 05.2023
  • Supported Property and Casualty members by assessing needs and providing tailored insurance solutions. Managed inbound/outbound communications and identified emerging risks.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Engineering Assistant

ATC Associates (Now One Atlas)
07.2016 - 08.2018
  • Scheduled field technicians, prepared engineering reports, managed HR and financial responsibilities, and supported administrative functions.
  • Coordinated project schedules and resource allocation to enhance operational efficiency.
  • Assisted in the preparation of engineering reports and documentation for regulatory compliance.
  • Managed over 30 projects.

Lead Teller

Duke University Federal Credit Union
08.2012 - 07.2016
  • Supervised teller operations, trained staff, managed cash control, resolved complex transactions, and promoted credit union services to meet branch goals.
  • Oversaw daily operations of teller line, ensuring efficient service and adherence to policies.
  • Mentored and trained new tellers on procedures, enhancing team performance and customer service skills.
  • Process transactions accurately and efficiently.

Education

MBA - Health Care Management

Columbia Southern University
Orange Beach, Alabama
06.2026

B.S. - Business Administration/Human Resource Management

Columbia Southern University
Orange Beach, Alabama
07-2025

Associate of Science - Business

Columbia Southern University
Orange Beach, Alabama
05.2023

Skills

  • Power BI Microsoft Office/Outlook/Teams/Excel/PowerPoint Google Workspace Slack Adobe Spreadsheets Jira CRM Data Entry Video Conferencing Sharepoint
  • Brand awareness
  • Volunteer management
  • Stakeholder management
  • Strategic thinking
  • Engagement strategy
  • Problem-solving
  • Time management
  • Attention to detail
  • Teamwork and collaboration
  • Excellent communication
  • Effective communication

Certification

  • Insurance Producer License – Personal Lines Agent - W652747
  • Real Estate License - S3428323
  • Commissioned Notary Public - HH 703050
  • BLS Certification

Languages

English
Native or Bilingual

Timeline

Scholarships and Student Engagement Coordinator

University of South Florida
02.2024 - Current

Licensed Insurance Professional III

United States Automobile Association
04.2022 - 05.2023

Engineering Assistant

ATC Associates (Now One Atlas)
07.2016 - 08.2018

Lead Teller

Duke University Federal Credit Union
08.2012 - 07.2016

MBA - Health Care Management

Columbia Southern University

B.S. - Business Administration/Human Resource Management

Columbia Southern University

Associate of Science - Business

Columbia Southern University

Similar Profiles

CREATE PROFILE