MELANIE MILES
Chapin,SC
Summary
Resourceful and experienced Administrative Assistant offering expertise in customer service, scheduling, inventory control, task prioritization and file management. Dedicated team member with high attention to detail and strong organizational skills. Capable of multitasking with a high degree of accuracy.
Dedicated Production Coordinator offering 15 years of experience in planning and monitoring production schedules and quality standards. Meticulous in tracking production details to promote efficiency, safety and on-time delivery. Talented in collaborating with team leaders to promote smooth inter-departmental communication.
Overview
28
28
years of professional experience
Work History
Production Coordinator
Premiere Roofing
05.2022 - 09.2025
- Scheduled all roof replacements, which included, ordering all materials needed, assigning the crews and forman and keeping constant communication with the homeowners.
- Pulling all necessary permits and maintaining current business licenses in all towns and county through out the state.
- Scheduled all final inspections with the county and/or town inspectors.
- When needed, helped out with incoming calls
- Processed incoming payments
Administrative Specialist II
Office of the Adjutant General
06.2009 - 05.2021
- Worked directly with military course instructors, points of contact, for military units and state agencies as well as civilian companies and groups in order to organize scheduling for housing while at McCrady Training Center.
- Responsible for maintaining correspondence, billing and posting of payments for all groups.
- I was responsible for maintaining accurate inventory logs of all state and federal property as well as all lodging keys.
- I prepared daily revenue and weekly deposit reports as well as report and follow up with all maintenance work orders.
- I assisted with minor computer and printer operating issues and am responsible for all software training.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Front Desk Receptionist
Sumter Family Dental Center
10.2007 - 10.2008
- Scheduled appointments
- Verified insurance coverage and benefits as well as filed insurance claims.
- Worked up treatment plans and maintained patient charts
- Utilized my past knowledge of dental assistant to help out with taking x-rays and assisting the Dentists when needed.
- Collected fees, posted payments and worked up deposits.
Customer Service Representative
Turner’s Auto Glass
09.2005 - 10.2007
- Assisted customers in person and via telephone in filling claims and verifying insurance coverage.
- Organized daily schedule for each technician.
- Ordered daily inventory of glass, moldings, etc and maintained running inventory of stock in the warehouse.
- Handled end of day paperwork to include balancing out the money and preparing daily bank deposits.
Branch Operations Coordinator
IKON Office Solutions
07.1997 - 08.2001
- Started as a Showroom Receptionist, handling customer calls and maintaining equipment used for demonstrations.
- Became assistant to the Director of Technologies where I arranged meetings and travel arrangements.
- Coordinated equipment demonstrations for sales reps, scheduled sales meetings and provided catering when needed.
- Worked on special projects for the Vice-President of Sales to include creating power point presentations.
- Worked with Major Sales team helping with paperwork for finalization of sales.
Education
Continuing Education Classes for Administration
Midlands Technical College
Pre-Med Courses
University of Memphis
Pre-Med Courses
Louisiana Tech University
Skills
- Schedule coordination
- Maintaining records
- Recordkeeping
- Efficiency optimization
- Organizing materials
- Customer service
- Time management
- Multitasking
- Excellent communication
- Attention to detail
- Reliability
Accomplishments
- Created training manual to support implementation of new hotel operations software. The clear easy to understand format enabled employees to be effective users of the software with minimum transition time.
- Completed several continuing education classes for administration thru Midlands Tech.
- Completed several administrative courses through Pryor Learning Solutions.
- Currently taking online Spanish courses.
Timeline
Production Coordinator
Premiere Roofing
05.2022 - 09.2025
Administrative Specialist II
Office of the Adjutant General
06.2009 - 05.2021
Front Desk Receptionist
Sumter Family Dental Center
10.2007 - 10.2008
Customer Service Representative
Turner’s Auto Glass
09.2005 - 10.2007
Branch Operations Coordinator
IKON Office Solutions
07.1997 - 08.2001
Pre-Med Courses
University of Memphis
Pre-Med Courses
Louisiana Tech University
Continuing Education Classes for Administration
Midlands Technical College