Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Miles

Chapin,SC

Summary

Resourceful and experienced Administrative Assistant offering expertise in customer service, scheduling, inventory control, and file management. Dedicated team member with high attention to detail and strong organizational skills.

Overview

19
19
years of professional experience

Work History

Production Coordinator

Premiere Roofing LLC
Irmo, South Carolina
05.2022 - 09.2025
  • Coordinated project timelines and schedules for roofing installation teams.
  • Managed communication between clients and contractors throughout project lifecycle.
  • Organized material orders and ensured timely delivery to job sites.
  • Collaborated with team members to resolve logistical challenges effectively.
  • Coordinated with supervisor in assigning work to meet on-time production and quality goals.
  • Resolved any issues related to production process or equipment malfunctions quickly and efficiently.
  • Entered information into system to update status reports.
  • Obtained all necessary permits and business licenses.
  • Scheduled all final inspections with county and/or town inspectors.

Administrative Specialist II

South Carolina Military Department
Columbia, South Carolina
06.2009 - 05.2021
  • Worked directly with Military Course Instructors, points of contact for Military Units, and state agencies to organize housing while at McCrady Training Center.
  • Processed correspondence and documentation for military operations and support activities.
  • Assisted with procurement and inventory management of office supplies and equipment.
  • Greeted visitors to the office, answered phone calls, and directed inquiries appropriately.
  • Served as a liaison between departments within the organization to ensure efficient communication between all parties involved in a project.
  • Monitored inventory levels of office supplies ensuring adequate stock is available at all times.
  • Maintained and updated inventory logs for all State and Federal property located within the Billeting / housing locations.

Front Desk Receptionist

Sumter Family Dental Center
Sumter, South Carolina
09.2006 - 10.2008
  • Greeted patients warmly and scheduled appointments efficiently.
  • Maintained patient records and ensured confidentiality of sensitive information.
  • Coordinated communication between dental staff and patients seamlessly.
  • Handled insurance verifications and processed patient billing inquiries.
  • Organized the front desk area to ensure a welcoming environment.
  • Collaborated with dental team to streamline appointment scheduling processes.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.

Education

Continuing Education Classes For Administration

Midlands Technical College
West Columbia, SC

Pre-Med Courses

University of Memphis
Memphis, TN

Pre-Med Courses

Louisiana Tech University
Ruston, LA

Skills

  • Customer Service
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Professional and mature
  • Strong problem solver
  • Resourceful
  • Dedicated team player
  • Schedule management
  • Inventory Control

Timeline

Production Coordinator

Premiere Roofing LLC
05.2022 - 09.2025

Administrative Specialist II

South Carolina Military Department
06.2009 - 05.2021

Front Desk Receptionist

Sumter Family Dental Center
09.2006 - 10.2008

Continuing Education Classes For Administration

Midlands Technical College

Pre-Med Courses

University of Memphis

Pre-Med Courses

Louisiana Tech University
Melanie Miles