Melanie Montano
North Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Caregiver
Golden Heart Senior Care
04.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted patients with self-administered medications.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Documented detailed daily reports on each client's progress, informing adjustments in care plans when necessary.
- Prepared meals according to dietary restrictions, supporting clients' overall health through balanced nutrition.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Insurance Receptionist
Race Insurance Services
11.2008 - 08.2017
- Improved customer satisfaction by providing prompt and accurate information on insurance policies.
- Scheduled appointments for agents, resulting in increased efficiency and productivity.
- Enhanced office organization by maintaining updated client files and records.
- Developed strong relationships with clients, fostering trust and loyalty to the company.
- Maintained a high level of confidentiality when handling sensitive client information.
Education
Associate of General Studies -
College of Southern Nevada
Las Vegas, NV12.2021
Skills
- Spanish Fluency
- Clear Communication
- Meticulous attention to detail
- Schedule Management
- Problem-solving aptitude
- Word/ Excel proficient
- Client documentation
- CPR Certified
- Chronic Illness Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Caregiver
Golden Heart Senior Care
04.2023 - Current
Insurance Receptionist
Race Insurance Services
11.2008 - 08.2017
Associate of General Studies -
College of Southern Nevada
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