Melanie Morales

Processing workers comp medical bills. Utilized specialized software to process incoming claims, enter data and generate reports

Manages workload and priorities to meet claims and processing deadlines.

• Responded to customer inquiries, providing detailed explanations of insurance policies and claims processes.
• Utilized specialized software to process incoming claims, enter data and generate reports.
• Assisted in onboarding of new claims processors to familiarize with company procedures, policies and processes.

• Researched, planned and organized mentally stimulating activities for individuals between ages 5-12.
• Maintained inventory of supplies and equipment with established sign-out procedures.
• Planned and evaluated recreation and athletic programs with recreation director to support community.
• Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
• Developed positive and productive relationships with kids, parents and staff.