Melanie Morales

Chicago,IL

Summary

At Express, I leveraged my expertise in Production Planning and Total Quality Management to enhance operational efficiency and workforce productivity. By fostering strong leadership relationships and focusing on strategic process improvements, I significantly contributed to revenue growth and operational excellence. Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.

Overview

years of professional experience

Work History

Operations Expert

Express

08.2021 - Current

Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Set clear goals to monitor targets and offered real-time input on performance and motivation.
Created and managed knowledge base to address frequently asked questions and offer how-to guides and troubleshooting instruction.
Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.

Education

No Degree - Pre Veterinary Medicine

Triton College

River Grove, IL

High School Diploma -

William Howard Taft High School

Chicago, IL

06.2021

Skills

Production Planning
Total Quality Management

Workforce Management
Capacity Planning

Languages

Spanish

Limited Working

Timeline