Open To Work
Melanie Nichols
Massage Therapist
Taylorsville,KY
Work Preference
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
31
31
years of professional experience
Work History
Massage Therapist
Elements Massage
Louisville, KY
11.2025 - Current
- Provided therapeutic massage treatments tailored to individual client needs and preferences.
- Educated clients on wellness practices, self-care techniques, and preventive measures.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Business Owner
Vim & Vigor Revitalizing Health Center
Erlanger, KY
03.2010 - 10.2023
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Promoted business via social media to generate leads and maximize brand identity.
Office Manager/Marketing Director
Northern Kentucky Pain Relief
Florence, KY
10.2011 - 08.2012
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Office Manager
Pesce Marble & Granite
Amelia, OH
04.2024 - 08.2025
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed new customer countertop sales, scheduling and financing.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect
Director of Public Services
Affiliated Religious Organization
Cincinnati, OH
11.2002 - 02.2012
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored and coordinated workflows to optimize resources.
Education
Certificate in Massage Therapy - Massage Therapy
Advanced Massage Therapuetics
Louisville, KY08.2018
Bachelor of Science - Nursing
Purdue University
West Lafayette, IN05.1994
Skills
- Business Administration
- Business Development
- Customer Service
- Business Marketing
- Relationship Building
- Entrepreneurial Personality
Timeline
Massage Therapist
Elements Massage
11.2025 - Current
Office Manager
Pesce Marble & Granite
04.2024 - 08.2025
Office Manager/Marketing Director
Northern Kentucky Pain Relief
10.2011 - 08.2012
Business Owner
Vim & Vigor Revitalizing Health Center
03.2010 - 10.2023
Director of Public Services
Affiliated Religious Organization
11.2002 - 02.2012
Certificate in Massage Therapy - Massage Therapy
Advanced Massage Therapuetics
Bachelor of Science - Nursing
Purdue University