Melanie Nichols
Erlanger,KY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Business Owner
Vim & Vigor Revitalizing Health Center
03.2010 - 10.2023
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Promoted business via social media to generate leads and maximize brand identity.
Office Manager/Marketing Director
Northern Kentucky Pain Relief
10.2011 - 08.2012
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Director of Public Services
Affiliated Religious Organization
11.2002 - 02.2012
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored and coordinated workflows to optimize resources.
Education
Certificate in Massage Therapy - Massage Therapy
Advanced Massage Therapuetics
Louisville, KY08.2018
Bachelor of Science - Nursing
Purdue University
West Lafayette, IN05.1994
Skills
- Business Administration
- Business Development
- Customer Service
- Business Marketing
- Relationship Building
- Entrepreneurial Personality
Timeline
Office Manager/Marketing Director
Northern Kentucky Pain Relief
10.2011 - 08.2012
Business Owner
Vim & Vigor Revitalizing Health Center
03.2010 - 10.2023
Director of Public Services
Affiliated Religious Organization
11.2002 - 02.2012
Certificate in Massage Therapy - Massage Therapy
Advanced Massage Therapuetics
Bachelor of Science - Nursing
Purdue University
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