Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
Chary Alvarado

Chary Alvarado

Massage therapist and Aesthetician
Las Vegas,NV

Summary

Dynamic and results-driven Owner/Operator Massage Therapist at Healing Hands By Chary, skilled in customer relations and business management. Achieved significant revenue growth through strategic marketing and exceptional client service, fostering strong relationships that enhanced customer retention. Expert in operations management, with a proven ability to lead and develop high-performing teams.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Owner/Operator Massage Therapist

Healing Hands By Chary
11.2014 - Current
  • Developed operational strategies to improve service delivery and customer satisfaction.
  • Managed day-to-day business operations, ensuring efficiency and quality control.
  • Implemented marketing campaigns to increase brand awareness and customer engagement.
  • Trained staff on best practices in customer service and product knowledge.
  • Analyzed sales data to identify trends and drive inventory management decisions.
  • Established vendor relationships, negotiating contracts for favorable terms and services.
  • Streamlined workflows to enhance productivity and reduce operational costs.
  • Coordinated community events to promote business visibility and strengthen local ties.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
  • Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
  • Enhanced company's market position by identifying and pursuing new business opportunities.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reported issues to higher management with great detail.
  • Operated machinery to maintain efficient production flow and meet operational goals.
  • Monitored equipment performance, identifying issues for timely resolution and minimizing downtime.
  • Conducted routine inspections to ensure compliance with safety and quality standards.
  • Collaborated with team members to enhance workflow efficiency and optimize processes.
  • Assisted in training new operators on equipment usage and safety protocols.
  • Recorded production data accurately to support reporting and analysis efforts.
  • Implemented preventive maintenance practices to extend equipment lifespan and reliability.
  • Responded promptly to production challenges, adapting strategies to maintain output consistency.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Conducted preventative maintenance on equipment to reduce repair costs.
  • Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
  • Enhanced team morale and productivity by organizing regular team-building activities.
  • Led cross-functional team project that improved communication between departments, enhancing overall operational efficiency.
  • Improved product quality with meticulous attention to detail during inspection and sorting processes.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Contributed to product innovation by providing feedback on machine capabilities and limitations during design phase.
  • Implemented new safety protocols, significantly reducing workplace accidents and promoting safer working environment.
  • Coordinated with supply chain partners to ensure timely delivery of raw materials, preventing production stoppages.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Established and implemented massage protocols and procedures.
  • Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
  • Analyzed postural assessments and range of motion.
  • Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
  • Utilized hot stones, aromatherapy and other therapeutic treatments.
  • Maintained accurate and up-to-date client records.
  • Developed customized massage programs to meet unique requirements.
  • Assessed clients to determine appropriate massage techniques to apply.
  • Provided treatment for medical conditions and injuries through therapeutic massage.
  • Prepared oils and lotions for massages.
  • Researched new massage techniques and treatments.
  • Collaborated with other healthcare professionals to develop treatment plans.
  • Performed aroma therapies and specialized relaxation techniques.
  • Performed sanitization tasks to keep massage environment clean and safe.
  • Advised clients on areas such as posture, at-home exercises and stretches.
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
  • Administered Swedish, deep tissue and sports massage techniques.
  • Educated clients on benefits of massage and recommended home care techniques.
  • Worked with clients to ascertain medical history, potential issues, and areas needing support.
  • Provided custom massage treatments to clients, tailored to individual needs and preferences.
  • Implemented aromatherapy techniques to enhance therapeutic effects of massage treatments, enriching client experience.
  • Negotiated with suppliers to secure high-quality massage oils and supplies at competitive prices, enhancing client experience while managing costs.
  • Conducted initial consultations to assess client needs, leading to personalized treatment plans that improved wellness outcomes.
  • Conducted outreach to local businesses, establishing corporate wellness programs that expanded client base.
  • Utilized feedback from clients to refine massage techniques and treatment approaches, continually improving service quality.
  • Enhanced client relaxation and recovery by tailoring massage techniques to individual needs and concerns.
  • Engaged in continuous professional development to stay abreast of latest trends and techniques in massage therapy.
  • Adapted massage methods for clients with specific conditions such as pregnancy or sports injuries, facilitating safe and effective therapy.
  • Increased repeat client bookings by delivering exceptional customer service and follow-up care advice.
  • Organized special events and promotions for holidays and wellness awareness months, driving increased bookings during slower periods.
  • Streamlined appointment scheduling process, allowing for more efficient client service and increased daily bookings.
  • Improved client mobility with targeted therapeutic massage, addressing specific musculoskeletal issues.
  • Developed loyalty program that incentivized repeat visits, significantly boosting client retention rates.
  • Fostered calming and welcoming environment, which contributed to positive client feedback and increased referrals.
  • Designed and distributed educational materials on benefits of massage therapy, raising awareness and attracting new clients.
  • Led workshops on self-massage techniques for stress relief, enhancing community wellness and engagement.
  • Collaborated with healthcare professionals to integrate massage therapy into broader treatment plans, optimizing patient recovery.
  • Pioneered mobile massage service for elderly and immobile clients, extending wellness benefits to wider community segment.
  • Maintained meticulous hygiene and safety standards in treatment area, ensuring safe and inviting space for clients.
  • Provided deep tissue massages for alleviating chronic pain, resulting in significant client satisfaction and retention.
  • Improved overall client well-being with customized aromatherapy blends during massage sessions.
  • Utilized advanced myofascial release techniques to alleviate chronic pain in clients suffering from conditions such as fibromyalgia or rheumatoid arthritis.
  • Collaborated with physical therapists and other medical professionals to provide holistic care.
  • Offered aromatherapy, hot stones and cupping as part of massage treatments.
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.
  • Contributed to the overall success of the spa by actively participating in team meetings and training sessions.
  • Promoted wellness by educating clients on self-care and stress management techniques.
  • Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
  • Received consistent positive feedback from clients after implementing new stretching techniques into massage sessions.
  • Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
  • Boosted repeat business through outstanding customer service and personalized massage experiences.
  • Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
  • Maintained accurate client records for effective treatment planning and progress tracking.
  • Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Addressed specific client concerns through targeted therapeutic massage interventions.
  • Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
  • Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Managed appointment scheduling efficiently, optimizing therapist availability and client convenience.
  • Stayed updated on industry trends and techniques to provide high-quality services consistently.
  • Collaborated with team members to improve service delivery and enhance customer satisfaction.
  • Built strong rapport with clients, fostering trust and encouraging repeat visits.
  • Utilized various massage techniques including Swedish, deep tissue, and sports massage effectively.
  • Maintained a clean and organized workspace, adhering to health and safety standards.
  • Assessed client needs through comprehensive consultations to develop tailored treatment plans.
  • Delivered personalized massage therapies to enhance client relaxation and well-being.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Reviewed production schedules and streamlined processes.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.

Massage Therapist

Body Connection Massage
02.2012 - 11.2014
  • Delivered therapeutic massage sessions tailored to individual client needs and preferences.
  • Assessed client conditions to determine appropriate treatment plans and techniques.
  • Maintained clean, organized work environment adhering to safety and hygiene standards.
  • Collaborated with wellness team to enhance service offerings and improve client satisfaction.
  • Educated clients on self-care practices and post-treatment recommendations for optimal recovery.
  • Documented client progress and treatment outcomes in compliance with company protocols.
  • Utilized various massage modalities, including Swedish, deep tissue, and sports massage techniques.
  • Developed strong rapport with clients, fostering long-term relationships and repeat business opportunities.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
  • Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
  • Addressed specific client concerns through targeted therapeutic massage interventions.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
  • Maintained accurate client records for effective treatment planning and progress tracking.
  • Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
  • Boosted repeat business through outstanding customer service and personalized massage experiences.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
  • Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
  • Received consistent positive feedback from clients after implementing new stretching techniques into massage sessions.
  • Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
  • Promoted wellness by educating clients on self-care and stress management techniques.
  • Contributed to the overall success of the spa by actively participating in team meetings and training sessions.
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.
  • Offered aromatherapy, hot stones and cupping as part of massage treatments.
  • Collaborated with physical therapists and other medical professionals to provide holistic care.
  • Utilized advanced myofascial release techniques to alleviate chronic pain in clients suffering from conditions such as fibromyalgia or rheumatoid arthritis.
  • Improved overall client well-being with customized aromatherapy blends during massage sessions.
  • Collaborated with healthcare professionals to integrate massage therapy into broader treatment plans, optimizing patient recovery.
  • Negotiated with suppliers to secure high-quality massage oils and supplies at competitive prices, enhancing client experience while managing costs.
  • Fostered calming and welcoming environment, which contributed to positive client feedback and increased referrals.
  • Developed loyalty program that incentivized repeat visits, significantly boosting client retention rates.
  • Utilized feedback from clients to refine massage techniques and treatment approaches, continually improving service quality.
  • Enhanced client relaxation and recovery by tailoring massage techniques to individual needs and concerns.
  • Engaged in continuous professional development to stay abreast of latest trends and techniques in massage therapy.
  • Increased repeat client bookings by delivering exceptional customer service and follow-up care advice.
  • Implemented aromatherapy techniques to enhance therapeutic effects of massage treatments, enriching client experience.
  • Conducted initial consultations to assess client needs, leading to personalized treatment plans that improved wellness outcomes.
  • Led workshops on self-massage techniques for stress relief, enhancing community wellness and engagement.
  • Provided deep tissue massages for alleviating chronic pain, resulting in significant client satisfaction and retention.
  • Designed and distributed educational materials on benefits of massage therapy, raising awareness and attracting new clients.
  • Pioneered mobile massage service for elderly and immobile clients, extending wellness benefits to wider community segment.
  • Improved client mobility with targeted therapeutic massage, addressing specific musculoskeletal issues.
  • Conducted outreach to local businesses, establishing corporate wellness programs that expanded client base.
  • Adapted massage methods for clients with specific conditions such as pregnancy or sports injuries, facilitating safe and effective therapy.
  • Streamlined appointment scheduling process, allowing for more efficient client service and increased daily bookings.
  • Organized special events and promotions for holidays and wellness awareness months, driving increased bookings during slower periods.
  • Maintained meticulous hygiene and safety standards in treatment area, ensuring safe and inviting space for clients.
  • Provided custom massage treatments to clients, tailored to individual needs and preferences.
  • Worked with clients to ascertain medical history, potential issues, and areas needing support.
  • Educated clients on benefits of massage and recommended home care techniques.
  • Administered Swedish, deep tissue and sports massage techniques.
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
  • Advised clients on areas such as posture, at-home exercises and stretches.
  • Performed sanitization tasks to keep massage environment clean and safe.
  • Performed aroma therapies and specialized relaxation techniques.
  • Collaborated with other healthcare professionals to develop treatment plans.
  • Researched new massage techniques and treatments.
  • Prepared oils and lotions for massages.
  • Provided treatment for medical conditions and injuries through therapeutic massage.
  • Assessed clients to determine appropriate massage techniques to apply.
  • Developed customized massage programs to meet unique requirements.
  • Maintained accurate and up-to-date client records.
  • Utilized hot stones, aromatherapy and other therapeutic treatments.
  • Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
  • Analyzed postural assessments and range of motion.
  • Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.

Bus Person

El Mundo Restaurante
05.2010 - 03.2011
  • Assisted servers in delivering food and beverage orders efficiently.
  • Maintained cleanliness and organization of dining areas and service stations.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Supported customer needs by promptly refilling drinks and providing utensils.
  • Operated dishwashing equipment to maintain hygiene standards throughout shifts.
  • Monitored inventory levels of supplies, notifying management when restocking was needed.
  • Handled table settings, ensuring readiness for incoming guests with attention to detail.
  • Adapted quickly to busy service periods, maintaining composure under pressure.
  • Assisted servers in delivering exceptional service by quickly refilling drinks and attending to guest needs.
  • Supported team members in handling large parties, ensuring smooth service and satisfied customers.
  • Maintained cleanliness of the dining area, contributing to a pleasant atmosphere for guests.
  • Boosted customer satisfaction through attentive listening and prompt resolution of any concerns or requests.
  • Increased efficiency by restocking service stations with necessary supplies during shifts.
  • Improved operational efficiency through effective communication with fellow team members regarding guest needs and potential issues.
  • Fostered a welcoming atmosphere for all guests, maintaining a friendly demeanor throughout every interaction.
  • Demonstrated adaptability by effectively serving in various roles as needed, such as server assistant or host/hostess support.
  • Optimized table turnover rates by swiftly removing used dishware, wiping down surfaces, and setting up for new guests.
  • Displayed strong multitasking abilities while balancing the needs of multiple tables simultaneously during peak hours.
  • Enhanced customer satisfaction by promptly clearing and resetting tables after guests'' departure.
  • Upheld restaurant reputation for exceptional service through consistent attention to detail and adherence to established protocols.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, enhancing overall dining experience.
  • Developed strong rapport with returning guests, fostering loyalty and repeat business for the establishment.
  • Contributed to a positive work atmosphere by consistently demonstrating professionalism and teamwork.
  • Ensured a comfortable dining experience by promptly attending to any spills or accidents in the dining area.
  • Streamlined operations during busy periods by efficiently prioritizing tasks based on urgency and importance levels.
  • Facilitated seamless turnover between shifts by completing thorough side-work duties at the end of each shift.
  • Ensured proper table settings, adhering to restaurant standards for an aesthetically pleasing environment.
  • Promoted a safe working environment by consistently following proper sanitation procedures when handling dishware and utensils.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Trained new staff in bussing and cleaning procedures.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Assisted with bussing tables and cleaning up spills.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Arranged tables and chairs for special occasions and events.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Provided attentive service and proactively assessed guest needs.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Assisted wait staff with timely food delivery and guest requests.
  • Established rapport with customers by providing friendly and attentive service.
  • Monitored dining room inventory and replenished as necessary.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Assisted customers with carry-out service.
  • Greeted customers and provided menus upon arrival to dining room.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Processed payments for orders and provided customers with change.
  • Monitored dining room and bar areas for signs of overcrowding.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Engaged in suggestive selling and other sales techniques.
  • Offered product samples, answered questions and helped customers find items.

Lead Technician

Lee Company Custom Made
09.2007 - 12.2009
  • Led troubleshooting efforts to resolve technical issues and enhance product reliability.
  • Trained junior technicians on equipment operation and best maintenance practices.
  • Coordinated workflow among team members to optimize production efficiency.
  • Conducted regular inspections and preventive maintenance on machinery and tools.
  • Implemented quality control measures to ensure compliance with industry standards.
  • Developed training materials for new hires, streamlining onboarding process.
  • Collaborated with engineering teams to provide feedback on design modifications for improved functionality.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.

Education

Aesthetic - Beauty And Health

Euphoria Institute of Beauty Arts & Sciences , Las Vegas, NV
06.2020

Massage Therapist - Health And Wellness

European Massage Therapy School , Las Vegas, NV
01.2012

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Operations management
  • Business management
  • Staff management
  • Marketing
  • Team oversight
  • Staff hiring
  • Business development
  • Business launch
  • Business administration
  • Business marketing
  • Consulting
  • Negotiation
  • Sales leadership
  • Employee development
  • Product branding
  • Administrative oversight
  • Bidding processes
  • Sales management
  • Cost reduction
  • Hiring and staffing
  • Social media control
  • Attention to detail
  • Customer service
  • Decision-making
  • Teamwork and collaboration
  • Team leadership
  • Customer service management
  • Effective leader
  • Scheduling
  • Goal setting
  • Quality assurance
  • Inventory control
  • Business leadership
  • Inventory tracking and management
  • Schedule management
  • Desktops, laptops, and mobile devices
  • Customer retention
  • Employee relations
  • Employee scheduling
  • Budget control
  • Staff training/development
  • Delegating work
  • Performance improvement
  • Employee motivation
  • Hiring and onboarding
  • Sales strategies

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of Number staff members.
  • Documented and resolved Issue which led to Results.

Affiliations

Linked in

Certification

CPR

CPA

Languages

Spanish

Timeline

Owner/Operator Massage Therapist - Healing Hands By Chary
11.2014 - Current
Massage Therapist - Body Connection Massage
02.2012 - 11.2014
Bus Person - El Mundo Restaurante
05.2010 - 03.2011
Lead Technician - Lee Company Custom Made
09.2007 - 12.2009
Euphoria Institute of Beauty Arts & Sciences - Aesthetic , Beauty And Health
European Massage Therapy School - Massage Therapist , Health And Wellness
Chary AlvaradoMassage therapist and Aesthetician
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