Everything Faith, Family, and Food related
MELANIE PANICHELLE
Levittown,PA
Summary
Professional administrator with strong background in customer service and student services. Proven ability to adapt, streamline processes and support institutional goals. Strong focus on team collaboration. Skilled in data analysis, compliances, and effective communication. Reliable, flexible and goal-oriented, known for fostering supportive and efficient work environment.
Overview
12
12
years of professional experience
Work History
Transfer Admissions Counselor
Cairn University
Langhorne, PA
02.2026 - Current
- Guided prospective students through admissions processes, ensuring clarity and support throughout application journey.
- Evaluated student applications and credentials to determine eligibility for enrollment in academic programs.
- Developed and implemented outreach initiatives through phone, email and text by promoting Cairn with additional visits at Christian Schools, College and Transfer Fairs, Community Colleges, Homeschool Conventions, Churches and institutional partners such as Word of Life Bible Institute and One Life.
- Collaborated with academic departments to align admissions strategies with institutional goals and program offerings. Including the working knowledge off Financial Aid Billing and Processes.
- Plan and coordinate travel efforts to 15 minimum engagements per semester, this includes car, hotel, materials and event bookings.
- Participate in departmental and University meetings while performing other departmental duties as assigned.
Assistant Registrar
Bucks County Community College
Newtown, PA
08.2019 - 09.2024
- Responsible for processing outgoing official and unofficial transcripts requests.
- Maintaining academic history files and records, enrollment and education verifications including 3rd party requests.
- Coordinated student registration processes, ensuring compliance with FERPA and institutional policies and process.
- Position requires cross department communication.
- Trained new staff on registration procedures and system navigation for improved onboarding experience.
- Managed appeals process for academic petitions, providing fair resolutions while adhering to established guidelines.
- Coordinated with other departments to facilitate cross-functional projects related to enrollment management and student success.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Specialized Support-Transcript Specialist
Bucks County Community College
Newtown, PA
08.2019 - 11.2022
- Point person for internal and external contacts related to information regarding services offered by the Registrar's office.
- Duties include reception, scheduling, project work, phone, emails and office records.
- Responsible for processing and releasing official and unofficial transcripts (approx. 12k yearly) enrollment and education verifications through National Clearinghouse.
- Invoices are rendered, payments collected, denies release of transcripts with notification along with parent portal access requests.
- Trouble shooting requests while providing outstanding customer service.
- Optimized inventory management, minimizing waste and reducing costs.
Senior Specialized Support-Public Safety
Bucks County Community College
Newtown, PA
12.2017 - 08.2019
- Lead support personnel for statewide public safety training.
- High-volume fast paced office which supports an estimated 3,400 courses and 60,000 student registrations annually.
- Daily functions include accounts receivable, travel reimbursements, course registrations, issue instructor contracts, sponsor organizations.
- Notably, top 5 public safety training facility in the U.S.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Specialized Support-Test Proctor
Bucks County Community College
Newtown, PA
10.2014 - 12.2017
- Administered and proctored a wide variety of computer-based and paper and pencil standardized exams, while ensuring compliance with academic integrity policies.
- Light clerical duties to ensure optimal test security.
- Facilitate between student and faculty.
- Trained new proctors on procedures for maintaining security during examinations.
- Monitored student behavior during tests, addressing any irregularities promptly and professionally.
Education
Bachelor of Science - Teaching Certification in Special Education and Elementary Education
Immaculata University
Malvern, PA01-2011
Bachelor of Science Degree - Food Service Management
Immaculata University
Malvern, PA01-2008
Skills
- Higher education experience
- Record keeping proficiency and confidentiality
- Academic advising and sales experience
- Enrollment and 3rd party verifications
- Teamwork and collaboration
- Organizational and time management skills
- Goal oriented
- Strong computer skills
- Reliable and flexible
- Excellent communication
- Student counseling
- Admissions
- Registration processes
Interests
Timeline
Transfer Admissions Counselor
Cairn University
02.2026 - Current
Assistant Registrar
Bucks County Community College
08.2019 - 09.2024
Specialized Support-Transcript Specialist
Bucks County Community College
08.2019 - 11.2022
Senior Specialized Support-Public Safety
Bucks County Community College
12.2017 - 08.2019
Specialized Support-Test Proctor
Bucks County Community College
10.2014 - 12.2017
Bachelor of Science Degree - Food Service Management
Immaculata University
Bachelor of Science - Teaching Certification in Special Education and Elementary Education
Immaculata University
WEBSITES, PORTFOLIOS, PROFILES
linkedin.com/in/melanie-panichelle-8190bb191