Melanie Perera-Rodriguez
Summary
Versatile and detail-oriented professional with a sharp eye for detail, a passion for structure, and a track record of leading teams in high-responsibility environments. Experienced in identifying operational gaps, improving workflows, and holding standards to the highest level. Naturally analytical, with a strong focus on consistency. Fluent in English and Spanish, with the adaptability to thrive across detail-crucial roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager/Company Inspector
CLUB4 Fitness
Mobile
10.2024 - Current
- Lead day-to-day gym operations, including member services, sales performance, and staff supervision.
- Monitor and ensure facility cleanliness, safety, and equipment maintenance to uphold brand standards.
- Track membership growth, retention, and KPIs to exceed sales goals.
- Perform company-wide gym inspections across multiple Club4 Fitness locations to ensure operational excellence.
- Deliver structured feedback to General Managers and leadership, with action plans for improvement.
Assistant General Manager
CLUB4 Fitness
Mobile
09.2023 - 10.2024
- Supported the General Manager in daily operations, including staff supervision and member relations.
- Conduct facility walk-throughs to maintain cleanliness, safety, and equipment functionality.
- Trained and developed staff on sales techniques, operational procedures, and member engagement.
Store Manager
TitleMax Title Loans
Mobile
01.2023 - 09.2023
- Assisted customers with title loan applications, renewals, and payoff processes in compliance with company policies and state regulations.
- Educated clients on loan terms, interest rates, and repayment options.
- Managed Daily Cash handling, reconciliation, and accurate transaction recording
Sales & Product Flow Specialist
Best Buy
Mobile
08.2021 - 01.2023
- Delivered expert product knowledge and personalized recommendations to customers.
- Ensured the sales floor was organized, clean, and stocked according to merchandising standards.
- Received, scanned, and stocked inventory accurately while adhering to daily shipment deadlines.
- Operated equipment as pallet jacks and inventory scanners in a safe and efficient manner.
Team Lead
Panera Bread
Mobile
01.2019 - 08.2021
- Supervised the front and back of the house team members to ensure smooth operations and high-quality service.
- Led shifts by assigning duties, managing breaks, and supporting team productivity during peak hours.
- Trained new hires on food prep, safety procedures, POS systems, and customer service standards.
Education
Some College (No Degree) - Criminal Justice
University of South Alabama
Skills
- Strong observational and analytical thinking skills
- Attention to detail in inspections, audits, and documentation
- Customer interviewing and information gathering
- Clear/professional verbal and written communication
- Process compliance and inspection experience
Certification
- CPR Certified
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
General Manager/Company Inspector
CLUB4 Fitness
10.2024 - Current
Assistant General Manager
CLUB4 Fitness
09.2023 - 10.2024
Store Manager
TitleMax Title Loans
01.2023 - 09.2023
Sales & Product Flow Specialist
Best Buy
08.2021 - 01.2023
Team Lead
Panera Bread
01.2019 - 08.2021
Some College (No Degree) - Criminal Justice
University of South Alabama
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