Melanie Perez
Las Vegas,NV
Summary
Adept at maintaining high productivity and quality standards, I excelled as a Customer Fulfillment Associate at Amazon, mastering product inspections and enhancing customer satisfaction. Known for adaptability and problem-solving, I consistently exceeded goals, demonstrating a commitment to excellence and a proactive approach to challenges.
Overview
3
3
years of professional experience
Work History
Customer Fulfillment Associate
Amazon
10.2022 - Current
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Sales Associate
Ross Dress for Less
08.2021 - 10.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma -
Sunrise Mountain High School
Las Vegas, NV05.2022
Skills
- Product Inspections
- Quality Control
- Customer Service
- Motivated Team Player
- Quick Learner
- Problem-Solving
- Dependable and reliable
- Adaptability
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteOn-SiteImportant To Me
Career advancementWork-life balancePersonal development programsPaid time offWork from home optionPaid sick leave401k matchFlexible work hoursTimeline
Customer Fulfillment Associate
Amazon
10.2022 - Current
Sales Associate
Ross Dress for Less
08.2021 - 10.2022
High School Diploma -
Sunrise Mountain High School
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