Melanie Randolph
Milwaukee
Summary
Dynamic and dedicated professional with extensive experience in pet grooming and management at several reputable pet care facilities. Proven ability to enhance operational efficiency through organization and training, while demonstrating patience and empathy in handling special needs pets. Skilled in grooming techniques and stress management, achieving over 100% revenue growth in two years.
Overview
11
11
years of professional experience
Work History
Professional Pet Groomer
Thiensville-Mequon Small Animal Clinic
07.2024 - Current
- Provided high-quality grooming services, ensuring pet comfort and safety during all procedures.
- Maintained cleanliness and organization of grooming tools and workstations to enhance operational efficiency.
- Built rapport with pet owners, educating them on grooming techniques and aftercare practices.
- Adapted grooming styles based on individual pet needs, showcasing versatility in handling various breeds.
- vast experience with challenging dogs (ie geriatric/medicated/aggressive)
Manager
North Shore Pet Connection
06.2021 - 10.2023
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Developed and implemented training programs for staff, enhancing team performance and knowledge retention.
- Coordinated inventory management processes, optimizing stock levels and minimizing waste.
- Responsible for over 40 special needs pets, including dogs, cats, guinea pigs, rabbits, birds. Ensured superior level of care metting and adhering to specialized needs of each individual pet.
- Led staff through intermittent stressful environment caring for a variety of pets all with specialized needs both behaviorally and physically or medically.
- Through program development and implementation inreased annual sale revenue greater than 100% within 2 years.
Registered Nurse
Ascension Medical Group
05.2017 - 02.2021
- Administered critical medications and monitored patient responses in high-stress environments.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Mentored junior nursing staff on best practices in critical care procedures and protocols.
- Conducted comprehensive assessments of critically ill patients to ensure timely interventions.
- Implemented evidence-based practices to improve patient outcomes and enhance recovery rates.
- Led quality improvement initiatives focused on enhancing clinical workflows and reducing error rates.
- Provided education to families regarding care plans, treatment options, and recovery processes.
- Utilized advanced monitoring technologies to track patient vitals and detect early signs of distress.
- Administered life-saving medications and therapies under strict protocols, guiding patients towards recovery from acute illnesses or injuries.
Critical Care Registered Nurse
Premier Medical
08.2014 - 02.2017
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Monitored hemodynamic parameters and analyzed complex data sets, making appropriate adjustments to treatment plans based on patient response.
- Served as a preceptor for new nurses entering the critical care field, sharing knowledge and expertise to facilitate successful integration into the team.
- Demonstrated a high level of adaptability in adjusting to ever-changing patient acuity levels within the critical care unit, ensuring consistent delivery of safe and effective nursing care.
Education
Associate of Science - Nursing
Milwaukee Area Technical College
Milwaukee, WI05-2012
High School Diploma -
Notre Dame Academy
Green Bay, WI05-1995
Skills
- Cleanliness and organization
- Patience and empathy
- Animal handling expertise
- Pet grooming techniques
- Appointment scheduling
- Safe restraint practices
- Pet first aid
- Stress management techniques
- Teamwork
Timeline
Professional Pet Groomer
Thiensville-Mequon Small Animal Clinic
07.2024 - Current
Manager
North Shore Pet Connection
06.2021 - 10.2023
Registered Nurse
Ascension Medical Group
05.2017 - 02.2021
Critical Care Registered Nurse
Premier Medical
08.2014 - 02.2017
Associate of Science - Nursing
Milwaukee Area Technical College
High School Diploma -
Notre Dame Academy