Sarah Sjovall-Draughan

• Groomed pets using high-quality tools and techniques to ensure optimal hygiene and appearance.
• Assisted with bathing, drying, and styling pets according to breed standards and owner preferences.
• Maintained cleanliness of grooming area, ensuring compliance with safety and sanitation guidelines.
• Built rapport with pet owners, providing education on grooming needs and pet care best practices,
• Keeping detailed notes on dogs behavior and haircut instructions and any health concerns
• Kept cages, kennels, and grooming areas neat and clean.
• Washed, trimmed, and brushed animals to maintain good grooming standards.
• Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.

• Performed thorough cleaning of residential spaces, ensuring high standards of cleanliness and organization.
• Utilized various cleaning tools and supplies to achieve optimal results in diverse environments.
• Followed established safety protocols while handling cleaning chemicals and equipment.
• Maintained inventory of cleaning supplies, promptly notifying management of low stock levels.
• Adapted to different client preferences and requests, enhancing customer satisfaction through personalized service.
• Conducted routine inspections of cleaned areas to guarantee adherence to company standards.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
• Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
• Maintained a safe working environment through proper use of cleaning products and equipment.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

• Executed grooming services including bathing, clipping, and nail trimming for various dog breeds.
• Ensured cleanliness and safety of grooming area by maintaining equipment and managing supplies.
• Educated pet owners on proper grooming practices and pet care techniques to enhance overall well-being.
• fostering trust and repeat business through exceptional service delivery.
• grooming 4-6 dogs a day

• Collaborated with team members to streamline workflows, improving service efficiency during peak hours.
• Trained new staff on grooming procedures, safety protocols, and customer service standards for consistent quality.
• Monitored dog behavior during sessions, implementing calming techniques to ensure a positive grooming experience.
• Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
• Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
• Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
• Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
• Promoted a safe working environment by enforcing company safety guidelines among team members consistently.
• Increased client retention through excellent communication and rapport-building with pet owners.
• Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
• Assisted in training new employees on proper handling techniques, equipment usage, and salon policies as needed.
• Continuously updated knowledge of industry trends and best practices, participating in professional development courses as needed.
• Collaborated with coworkers to ensure seamless coordination during busy periods at the salon.
• Boosted overall efficiency by maintaining proper inventory levels of grooming supplies and equipment.
• Educated visitors and staff on proper animal care and handling.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Monitored animals for behavioral problems and signs of health issues.
• Washed, trimmed, and brushed animals to maintain good grooming standards.
• Executed grooming services including bathing, clipping, and nail trimming for various dog breeds.
• Ensured cleanliness and safety of grooming area by maintaining equipment and managing supplies.
• Educated pet owners on proper grooming practices and pet care techniques to enhance overall well-being.

• Developed knowledge of grooming products and equipment to provide tailored recommendations for clients.
• Refined breed trims
• Learned more technical skills
• Demonstrated expertise in handling various breeds, sizes, and temperaments of dogs and cats throughout the grooming process.
• Educated clients on proper at-home pet care techniques, promoting overall animal health and well-being between grooming appointments.
• Maintained a safe working environment, minimizing the risk of injury to both pets and staff members.

• Provided expert grooming services, ensuring high standards of cleanliness and safety for pets.
• Developed tailored grooming plans to meet individual pet needs and owner preferences.
• Mentored junior groomers, enhancing team skills and improving service efficiency.
• Lead groomer
• Checking clients out, taking appointments, phone calls,
• Closing Duties
• Some Boarding tasks, walking, feeding, and any medications

• Most Typical grooming tasks as mentioned above, cleaning etc/ walking dogs,
• learn to color dogs,
• cat grooming at this facility

• Provided exceptional bathing services for diverse breeds, ensuring comfort and cleanliness.
• Maintained grooming equipment and supplies, ensuring readiness for daily operations.
• learned the foundation for excellent quality with my grooming career here.
• basic breed trims
• cat grooming
• working as a team
• birds/rabbits/reptiles matience
• handling skills
• 5 piont check in ( skin, fur, eyes, ears, health issues
• listening skills
• I bathed for 6 months before she trained me to be a groomer,
• I was grooming in about 6 months off of hourly and onto commission

Learned a basis for bathing

Up Selling products

Cerified First aide/ CPR