Melanie Reich

• Create new signature cocktails to support bar sales and increase profits.
• Organized bar inventory wine, beer, liquor and stored to keep stock within optimal levels and meet expected guest demands.
• Kept bar presentable and well-stocked to meet guest needs.
• Handled simultaneous guest, team, and business needs while avoiding unnecessary delays or errors.
• Followed TABC procedures for preventing excessive guest intoxication.
• Recruited and trained new bartenders to help maintain talented team.
• Served high customer volumes nights, and weekends.

• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with guests customers.
• Upsold high-profit items such as starters and mixed drinks to enhance sales numbers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Both BOH is as important as FOH.

• Worked as a team: Every table is our table.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.

• Serves patrons with food and beverages in a positive and friendly manner.
• Provides information to help food and beverage selections.
• Presents ordered choices in a prompt and efficient manner.
• Maintains dining ambiance with an enthusiastic attitude.
• Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.

Steam milk and add espresso tailored to each guests needs.

Provide a quick and friendly service!

Make drip coffee every hour.

Warm bagels and bagel sandwiches for our guests at a precise temperature.

Prep house cut fruit cups and parfaits as well as keep drink coolers stocked.

Clean counters, mop floors, sanitize and wash dishes daily and as necessary throughout the day.

Practiced punctuality since the shop MUST be open at 5 AM.

Serve as a helpful and friendly employee for the guests including creating a lasting impression as each leaves our store.

Using the store POS system to ring up guest purchases.

Bagging items for guests in a manner that protects them from damage.

Informed guests on the target REDcard and the benefits of becoming a cardholder at Target.

Helping guests locate merchandise throughout the store.

Processing returns while adhering to the company return policy at all times.

Duties and responsibilities include providing administrative support to ensure efficient operation of the office, answered phone calls and set weekly schedules online and at location.

Support manager and peer employees through a variety of tasks related to organization and communication.

Responsible for confidential and time sensitive material such as new member appointments and aided the kids in collecting assignments set by the instructor.