Melanie Reyes
Summary
I am a motivated individual seeking a position in the justice or advocacy field where I can contribute professionalism and experience working with at-risk populations to support fair processes and client-centered services
Overview
2
2
years of professional experience
Work History
Auxiliary Services- CWS St Asst
GPAC Box Office
Huntsville
08.2024 - Current
- Processed ticket sales while securing sensitive payment information
- Provided customer service and guest assistance via phone support
- Performed administrative duties by organizing materials and responding to inquiries
Kids Café- Temporary Monitor
Houston Food Bank
Houston
05.2025 - 08.2025
- Verified compliance with food safety and procedural standards to maintain program integrity
- Conducted site visits to ensure timely delivery of meals to children per program guidelines
- Collected daily meal counts and accurately entered data into internal systems for effective program tracking
- Completed administrative tasks, documentation, and communication with site staff
Education
Bachelor of Arts - Criminal Justice
Sam Houston State University
Huntsville, TX05-2026
Associates of Arts - Social & Behavioral Sciences
San Jacinto College
Houston, TX05-2024
Skills
- Customer service
- Crisis intervention
- Data management
- Data entry
- Record keeping
- Microsoft Office Suite
- Time management
- Bilingual- Fluent in English and Spanish
- Adaptability in high-need environments
- Problem solving
- Effective communication
- Confidentiality & professionalism
Extracurricular Activities
- Kats for Casa, Treasurer, 08/24 - 05/26, Huntsville, TX, Manage budgeting, financial records, and expenditure tracking, Support fundraising and awareness efforts for CASA advocates serving children in the court system.
- SAAFE for Kats, Member, 08/25 - 05/26, Huntsville, TX, Participate in survivor-advocacy initiatives and violence-prevention outreach, Assist with resource coordination and awareness campaigns
Affiliations
- Volunteer- Sleep in Heavenly Peace- Huntsville, TX (March 2026)
- Volunteer- CASA Kids Expo- Huntsville, TX (April 2026)
- Volunteer- Fellowship of Huntsville Church, Huntsville, TX (February 2026)
Timeline
Kids Café- Temporary Monitor
Houston Food Bank
05.2025 - 08.2025
Auxiliary Services- CWS St Asst
GPAC Box Office
08.2024 - Current
Bachelor of Arts - Criminal Justice
Sam Houston State University
Associates of Arts - Social & Behavioral Sciences
San Jacinto College