Melanie Roman
Miami,FL
Summary
Efficient professional in supply chain management, known for productivity and ability to complete tasks swiftly. Possess specialized skills in order processing, inventory management, and customer service. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Order Entry Clerk
Levata Inc.
Miami Lakes, FL
03.2019 - 11.2024
- Perform accurate data entry, and maintain meticulous attention to detail.
- Update purchase order statuses via vendor portals.
- Review and process screen print orders to ensure accuracy.
- Inspect incoming deliveries to verify compliance with order specifications.
- Fulfill customer orders, including picking, packing, and shipping, per company guidelines.
Customer Service Representative
Sysco South Florida
Medley, FL
10.2018 - 01.2019
- Managed customer inquiries via phone and email, ensuring timely responses.
- Processed customer orders with a high level of detail and accuracy.
- Resolved customer concerns efficiently, coordinating with merchandising and inventory teams.
- Assisted with invoices, credits, and administrative support tasks.
Front Desk Agent
Marseilles Hotel & The Suites of Dorchester
Miami Beach, FL
08.2015 - 01.2017
- Welcomed and assisted guests, handling check-ins and check-outs.
- Managed billing and payments using Visual Matrix software.
- Provided guests with information regarding hotel amenities, and local attractions.
- Balanced cash and generated accounting reports for shift transitions.
Data Entry Clerk
The Advocate Program, Inc.
Miami, FL
01.2013 - 12.2014
- Entered and maintained legal data in automated court systems with precision.
- Assisted with administrative tasks, including document processing, and payment handling.
- Secured office premises by managing opening and closing procedures.
Education
High School Diploma -
Coral Gables Senior High School
Coral Gables, FL06-2010
Some College (No Degree) - Social Work
Miami Dade College
Miami, FLSkills
- Technical skills: Microsoft Word, Excel, PowerPoint, and Outlook
- Languages: Fluent in English and Spanish
- Core strengths: data entry, administrative support, customer service, multitasking, problem-solving, attention to detail
- Numeric aptitude
- Upselling expertise
- Data verification
- Data Review
- Data Updating Procedures
- Proficient Typing Speed
Timeline
Order Entry Clerk
Levata Inc.
03.2019 - 11.2024
Customer Service Representative
Sysco South Florida
10.2018 - 01.2019
Front Desk Agent
Marseilles Hotel & The Suites of Dorchester
08.2015 - 01.2017
Data Entry Clerk
The Advocate Program, Inc.
01.2013 - 12.2014
High School Diploma -
Coral Gables Senior High School
Some College (No Degree) - Social Work
Miami Dade College