Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline
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Melanie Ruelas

Ceres,CA

Summary

Trained and experienced caregiver brings excellent reputation for advanced personal care work. Career success helping people with diverse personal needs and maintaining individual dignity.

Overview

29
29
years of professional experience

Work History

Live-In Caregiver

Reyna Household
Livingston, CA
03.2016 - 07.2021
  • Assisted with daily living activities
  • Handled communications between household members and medical staff.
  • Made executive decisions in emergency situations, and appointment scheduling.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Supervised all household staff, contractors and vendors

Family Caregiver

Ruelas Household
Livingston, CA
07.1994 - 07.2016
  • Helped with money management, paid bills and shopped for groceries or personal items.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Built strong relationships in order to deliver emotional support and companionship.
  • Maintained clean personal areas and prepared healthy meals to support nutritional needs.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Entertained, conversed and read aloud to keep patients mentally alert.

Nursing Assistant

Emanuel Medical Center
Turlock, CA
08.1992 - 10.1993
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Supported patient comfort and safety by adjusting bed rails and equipment.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

Crisis Response Specialist

Haven
Modesto, California
11.2021 - Current
  • Participated in team-building activities to enhance working relationships.
  • Developed and maintained courteous and effective working relationships.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Created plans and communicated deadlines to complete projects on time.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Handled numerous calls per day to address customer inquiries and concerns.
  • Identified issues, analyzed information and provided solutions to problems.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Resolved problems, improved operations and provided exceptional service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Certificates of Completion - Domestic Violence And Sexual Assault Response

The Haven
Modesto, CA
11.2021

Skills

  • Problem Identification
  • Team Collaboration
  • Progress Tracking and client record management
  • Relationship Building and supportive personality
  • Filing and data archiving
  • Schedule Management
  • MS Office
  • Flexible and Adaptable
  • Crisis response expertise

Additional Information

Trauma informed, trained, and experienced, I bring excellent reputation for crisis response. Career success helping people with diverse personal needs and maintaining individual dignity.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Crisis Response Specialist

Haven
11.2021 - Current

Live-In Caregiver

Reyna Household
03.2016 - 07.2021

Family Caregiver

Ruelas Household
07.1994 - 07.2016

Nursing Assistant

Emanuel Medical Center
08.1992 - 10.1993

Certificates of Completion - Domestic Violence And Sexual Assault Response

The Haven

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Melanie Ruelas