Melanie Ruiz
Lawrenceville,GA
Summary
Reliable hospitality and retail worker with experience greeting guests, guiding menu and product choices, and keeping service areas organized. Skilled in communication, teamwork, and quick problem-solving. Focused on smooth service, accurate orders, and positive customer experiences.
Overview
1
1
Language
2
2
years of professional experience
Work History
Server
Viva Mexico Grill & Cantina
2025.11 - 2026.08
- Greeted guests promptly and guided menu selections with attentive, friendly service.
- Presented food and beverage orders accurately while verifying special requests and modifications.
- Coordinated with kitchen staff to support timely ticket flow and smooth table turns.
- Checked dining areas regularly and refilled drinks, chips, and condiments.
- Processed payments efficiently using point-of-sale systems and balanced cash transactions.
Sales Associate
Aeire
2024.10 - 2025.07
- Assisted customers with product selection, fit guidance, and styling recommendations.
- Operated POS system for purchases, returns, and exchanges with accuracy.
- Maintained organized sales floor and fitting rooms to support seamless shopping experience.
- Replenished merchandise and processed stock to keep inventory accessible and presentation-ready.
Front of House Employee
Chick-fil-A
2025.01 - 2025.03
- Delivered friendly guest service while greeting customers, answering questions, and maintaining positive front-of-house flow.
- Accurately entered orders at POS, confirming details for dine-in, carryout, and drive-thru guests.
- Handled cash and card payments efficiently, following register procedures and balancing transactions.
- Supported dining room cleanliness by bussing tables, restocking supplies, and maintaining organized guest areas.
Education
Healthcare Assistant Certificate - Dental Assistant
Gwinnett Technical College
Lawrenceville, GA05.2028
Skills
- Point of sale operation
- Customer service excellence
- Exceptional customer service
- Guest engagement
- Inventory management
- Point of sale management
Languages
Spanish
Native or Bilingual
Timeline
Server
Viva Mexico Grill & Cantina
2025.11 - 2026.08
Front of House Employee
Chick-fil-A
2025.01 - 2025.03
Sales Associate
Aeire
2024.10 - 2025.07
Healthcare Assistant Certificate - Dental Assistant
Gwinnett Technical College