Melanie Sapp
Daytona Beach,FL
Summary
Highly-motivated employee looking for a career change and a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Certified Nutrition Coach
Fit Whey Nutrition
Columbia, MO
01.2012 - Current
- Conduct one-on-one consultations, including virtual, with clients regarding diet and exercise regimens.
- Keep accurate records of client's progress including attendance, measurements and goals achieved.
- Research current trends in the fitness and nutrition field for continuing education purposes.
- Maintain files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
Post-Closer - Per Diem
Veterans United Home Loans
Columbia, MO
08.2019 - 02.2024
- Reviewed closing documents to ensure accuracy and compliance with state laws, regulations and company policies.
- Conducted quality control reviews on closed loans by identifying errors or omissions which may affect loan eligibility or investor acceptance criteria.
- Reviewed records for accuracy and completeness to maximize compliance and prevent errors.
- Disbursed funds, cut checks and mailed out documents.
- Reviewed and corrected errors on interest, principal and closing costs.
Health and Fitness Specialist
Nutrishop
Columbia, MO
04.2018 - 08.2019
- Developed exercise programs tailored to individual clients' needs and goals.
- Educated clients on nutrition principles and lifestyle modifications that can help them reach their goals faster.
- Performed administrative tasks such as scheduling appointments, maintaining records, ordering supplies.
Advertising Intern
Hoot Design Co
Columbia, MO
10.2016 - 12.2016
- Edited text for accuracy and clarity prior to publication or broadcasting, specifically social media.
- Organized digital assets within designated file systems.
- Coordinated with graphic designers, media planners, copywriters, photographers, printers., to produce effective advertisements.
Patient Service Representative
Avera St. Luke's
Aberdeen, SD
01.2013 - 01.2014
- Provided customer service by answering patient questions and addressing concerns.
- Inputted patient demographic data into electronic health record system.
- Responded promptly to emails from patients regarding appointment changes or cancellations.
- Verified insurance information, collected payments, and scheduled appointments.
Server Shift Leader
G&D Family Steakhouse
Columbia, MO
01.2001 - 01.2013
- Performed opening and closing duties such as counting money, cleaning equipment, stocking shelves..
- Provided exceptional service to high volume of daily customers.
- Attended meetings to learn and share information and find ways to enhance customer dining experience.
Education
Associates of Science in Business Management -
Columbia College
Skills
- Calculations Error Correction
- Data Collection
- Funds Disbursement Application
- Data Entry
Timeline
Post-Closer - Per Diem
Veterans United Home Loans
08.2019 - 02.2024
Health and Fitness Specialist
Nutrishop
04.2018 - 08.2019
Advertising Intern
Hoot Design Co
10.2016 - 12.2016
Patient Service Representative
Avera St. Luke's
01.2013 - 01.2014
Certified Nutrition Coach
Fit Whey Nutrition
01.2012 - Current
Server Shift Leader
G&D Family Steakhouse
01.2001 - 01.2013
Associates of Science in Business Management -
Columbia College
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