Melanie Sepulveda
Bakersfield,CA
Summary
I am a driven bilingual professional with extensive experience at Kern High School District, where I have excelled in clerical and customer service roles. Demonstrated history of success in training staff and enhancing departmental efficiency through effective organization and record preparation. Skilled at managing multi-line phone systems and maintaining confidentiality in all communications.
Experience delivering customer service and administrative support, including clerical support and public interaction. I am also skilled in calendar management, scheduling, data entry, and multitasking. All while wanting to grow and gain knowledge in the Kern High School District.
Overview
10
10
years of professional experience
Work History
Bilingual Staff Secretary II
Kern High School District
09.2021 - Current
- Clerical support to the administrators in the department.
- Discipline Packet Reviewer and Editor
- Logged and maintained all logs for accuracy and completion of discipline packets
- Clerical Support for Dean Secretaries
- Provided training for new Dean Secretaries.
- Provided training for new clerical staff.
- Processed all record requests such as Subpoenas, Attorney requests, Internal requests, Law enforcement requests, and Background checks, that came in to the department according to my region.
- Translated forms from English to Spanish.
- Peoplesoft experience
- Confirming time balances for staff members in our department.
- Answered multi-line phone system and assisted callers in English and Spanish.
- Have assisted in scheduling department interviews.
- Processed monthly timesheets for Social Workers, Interventionists, and Substance Abuse Specialists
- Set up for department meetings
- Provided clerical support to the departments by copying, faxing, and filing documents.
- Maintained daily absences from social workers, interventionists, and substance abuse specialists.
- Maintained electronic filing systems and categorized documents in the district's shared drive.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Trained other clerical in Sealing of Records
- Trained other clerical in "tagging" and filing Probation notices.
- Created forms and binders for the department.
- Assisted in Expulsion Hearings.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Assisted the public when approaching the department window.
ASB and Athletic Secretary
Kern High School District
08.2017 - 09.2021
- Secretary to the Athletic Director
- Secretary to the ASB Director
- Scheduler for all school site transportation for athletic events
- Scheduler for the school site event calendar
- Provided the school's daily announcements
- Processed and cleared all athletes for sports year-round.
- Maintained the servicing for the district Vans
- Key holder to all school site vehicles.
- Maintained the ASB and Athletic Website.
- Processed and Maintained all Out of Area trips.
- Maintained all school club forms.
- Peoplesoft experience
- Answered multi-line phone system and assisted callers in English and Spanish.
- Covered lunches and areas in different departments.
- Set up for department meetings
- Scheduled workers for Game Management
- Assisted Coaches in Clearance and game scheduling
- Coaching PARS
Title I Secretary
Kern High School District
06.2015 - 08.2017
- Secretary to the Title I Liason
- Answered multi-line phone system and assisted callers in English and Spanish.
- Translated forms from English to Spanish.
- Maintained and ordered materials for the Title I program.
- Set up for department meetings.
- Created forms and binders for the department.
- Managed phone and email correspondence and handled incoming and outgoing mail.
Education
Associate of Arts - Psychology
Bakersfield College
Bakersfield, CABachelor of Arts - Sociology
California State University, Bakersfield
Bakersfield, CA05-2027
Associate of Arts - Sociology
Bakersfield College
Bakersfield, CA05-2025
Associate of Arts - Liberal Arts
Bakersfield College
Bakersfield, CA05-2025
Skills
- Calendar management
- Confidentiality
- Filing systems
- Proofreading
- Meeting coordination
- Customer service
- Phone reception
- Organization
- Meeting support
- Record preparation
- Mail distribution
- Supply restocking
- File systems management
- Appointment scheduling
- Verbal and written communication
- Supply ordering
- Prioritization and time management
- Multi-line phone systems
- Developing presentations
- Phone etiquette
Languages
Spanish
Full Professional
Timeline
Bilingual Staff Secretary II
Kern High School District
09.2021 - Current
ASB and Athletic Secretary
Kern High School District
08.2017 - 09.2021
Title I Secretary
Kern High School District
06.2015 - 08.2017
Associate of Arts - Psychology
Bakersfield College
Bachelor of Arts - Sociology
California State University, Bakersfield
Associate of Arts - Sociology
Bakersfield College
Associate of Arts - Liberal Arts
Bakersfield College
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