Melanie Storm
Grand Rapids,MI
Summary
Passionate about bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
Work History
Sever
Kitchen 67 A Michigan Bistro
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender
Spring Meadows Country Club
05.2021 - 08.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Cashier
My State Designs
09.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
Babysitter
Family Friends And Neighbors
03.2017 - 12.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
Bachelor of Science - Occupational Therapy
Grand Valley State University
Allendale, MI12.2023
High School Diploma -
Lake Fenton High School
Linden, MI06.2020
Skills
- Multitasking Abilities
- First Aid/CPR
- Excellent Communication
- Flexible and Adaptable
- Dependable and Responsible
- Organization and Time Management
Timeline
Sever
Kitchen 67 A Michigan Bistro
05.2023 - Current
Cashier
My State Designs
09.2021 - 04.2022
Bartender
Spring Meadows Country Club
05.2021 - 08.2022
Babysitter
Family Friends And Neighbors
03.2017 - 12.2021
Bachelor of Science - Occupational Therapy
Grand Valley State University
High School Diploma -
Lake Fenton High School
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